0 Replies Latest reply on Jan 23, 2015 2:55 AM by davidc30866317

    adobe premiere elements 13 has stopped working


      I have a new laptop running windows 8.1, 64 bit i7 c drive encrypted with bit-locker, installation appears to work fine, however when I go to start premiere elements 13, it crashes every time.

      The screen says 'initializing application' and the windows pops up "adobe premiere elements 13 has stopped working"

      I have tried running as administrator, and all the different comparability modes, to no avail.

      Very frustrating as the error gives no indication of what may be at fault,



      I need to do some video editing this weekend, and this is not helping.


      I also installed Photoshop elements 13 from the same CD and this is working without any problems.