0 Replies Latest reply on Jan 23, 2015 9:34 AM by TLOZICK

    Premiere Pro Crashes - OpenCL.dll unloaded


      Adobe Premiere Pro crashes after launch and when I try to edit. Here is the events log:


      Log Name:  Application
      Source:    Application Error
      Date:      1/23/2015 11:12:16 AM
      Event ID:  1000

      Task Category: (100)

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  AFST-MKT-01


      Faulting application name: Adobe Premiere Pro.exe, version:, time stamp: 0x5486db4a

      Faulting module name: OpenCL.dll_unloaded, version:, time stamp: 0x50eb1a5b

      Exception code: 0xc0000005

      Fault offset: 0x000007feece816a0

      Faulting process id: 0x10d0

      Faulting application start time: 0x01d0372fa5cf9714

      Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe

      Faulting module path: OpenCL.dll

      Report Id: fa6bce77-a322-11e4-9716-fcf8ae662217

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <TimeCreated SystemTime="2015-01-23T17:12:16.000000000Z" />
      <Security />



      <Data>Adobe Premiere Pro.exe</Data>
      <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>




      Please help me find a solution to this problem. Thanks!