0 Replies Latest reply on Jan 23, 2015 9:34 AM by TLOZICK

    Premiere Pro Crashes - OpenCL.dll unloaded

    TLOZICK

      Adobe Premiere Pro crashes after launch and when I try to edit. Here is the events log:

       

      Log Name:  Application
      Source:    Application Error
      Date:      1/23/2015 11:12:16 AM
      Event ID:  1000

      Task Category: (100)

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  AFST-MKT-01

      Description:

      Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a

      Faulting module name: OpenCL.dll_unloaded, version: 0.0.0.0, time stamp: 0x50eb1a5b

      Exception code: 0xc0000005

      Fault offset: 0x000007feece816a0

      Faulting process id: 0x10d0

      Faulting application start time: 0x01d0372fa5cf9714

      Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe

      Faulting module path: OpenCL.dll

      Report Id: fa6bce77-a322-11e4-9716-fcf8ae662217

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-01-23T17:12:16.000000000Z" />
      <EventRecordID>14534</EventRecordID>
      <Channel>Application</Channel>
      <Computer>AFST-MKT-01</Computer>
      <Security />

        </System>

        <EventData>

      <Data>Adobe Premiere Pro.exe</Data>
      <Data>8.2.0.65</Data>
      <Data>5486db4a</Data>
      <Data>OpenCL.dll_unloaded</Data>
      <Data>0.0.0.0</Data>
      <Data>50eb1a5b</Data>
      <Data>c0000005</Data>
      <Data>000007feece816a0</Data>
      <Data>10d0</Data>
      <Data>01d0372fa5cf9714</Data>
      <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
      <Data>OpenCL.dll</Data>
      <Data>fa6bce77-a322-11e4-9716-fcf8ae662217</Data>

        </EventData>

      </Event>

       

      Please help me find a solution to this problem. Thanks!