Please verify that your APE is Adobe Premiere Elements and not Adobe Photoshop Elements.
This sounds like this could be a Photoshop Elements 13 question and not a Premiere Elements 13 question. If that is the case, somehow your thread got posted
in the Adobe Premiere Elements Forum (video editing).
If Photoshop Elements, please re-post your question in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from
here to there.
Please give more details.