3 Replies Latest reply on Jan 24, 2015 4:22 PM by A.T. Romano

    I have Elements 12 on my pc.  I installed elements 13 but it will not boot up. Both products are registered with Adobe.When I sign in to 13 and then accept the software agreement it does not load.  Do I need to uninstall Elements 12?


      Pertaining to my question above.....I have uninstalled Elements 13 and then re-installed but I have the same problem as stated above.  Any ideas on how to solve my problem?  Elements 12 boots up just fine.