Did you find and delete the BadDrivers.txt file for Premiere Elements 12/12.1.
After you delete this BadDrivers.txt file, close out of there, and reopen Premiere Elements, the program
will generate a new BadDrivers.txt file (that is normal) and hopefully the problem with be gone.
Are you saying that you made that deletion, shutdown the computer, re-started the computer and Premiere Elements
and still got the Display Card error?
Just in case message, before you deleted the BadDrivers.txt file, did you confirm that the AMD driver version was up to
date according to the web site of the manufacturer of the card? Did you explore card/driver setting in any AMD control center
on your computer for that card?
We will be watching for your results.
I had not rebooted. It works now - thanks.
There are frequent reports of incompatible display driver messages. And, it is important to know what
is working for those who run into this type of situation. So, thank you for the follow up with the good news of what worked
for you to gain success. Great job.