That link gives the options below. NONE is for cancelling a FREE membership, however.
Switch from an individual membership to a teams membership
If you have an individual Creative Cloud membership, you can cancel it at no penalty and re-enroll as part of your company’s team membership.
Cancel an annual membership (individual or team)If you cancel within the first month, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation.
You may be asked to sign in. Sign in with your Adobe ID and password.
- To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
- To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)
Cancel a month-to-month membership
Cancel a Creative Cloud for enterprise membership
Return a prepaid membership purchased from a reseller
I am sorry, there is no need of canceling free membership.If you are installed and started the trial for a product it will automatically expire after 30 days. You will not renew your charged unless you have placed an order
Thanks. I can hardly wait. No way to get rid of it until then?
If I decide later I need it free, I won't have it because I was given the membership free and have no use for it now.
I have a problem and I think is because of the free creative cloud membership;
I have my perpetual programs on my PC;(PhotoshopCS6, Lightroom, Adobe Bridge)
now (it’s been happening for the past 3 days) somehow every time I try to open one of this programs it comes a window that it is in trial mode, Adobe bridge is unable to open my jpg photos on camera raw, so somehow the free creative cloud membership, screw up my programs, the customer service they not help told me to come to the forums, since they only support the cloud suite now.
I want to cancel the free Creative Cloud membership, but it is impossible,
what I need to do now? Uninstall the programs and get a copy of my programs and reinstall it again?
1 person found this helpful
I agree. This is ridiculous. Just called and they said there is no option to cancel free membership. YGBSM.
Right so I can't cancel my FREE membership and I haven't used the app at all or changed anything, will this automatically cancel my membership once the month is up without me having to do anything?
Well, Adobe's Free Level of Creative Cloud Membership requires no credit card or other payment to have or keep, so there is no need to cancel it for any financial reason... Even if your CC product trials have previously expired, you can continue to enjoy the other included benefits and services at no charge forever.
What's more, when the company issues new trials of future products and releases, you would be able to use your existing account to download and use those new free trials.
If nonetheless you prefer to stop the lifetime free Creative Cloud membership and have your account/info/email to be completely removed, then you can submit a request to Adobe.