This is a user-to-user forum. We don't have any Adobe records to work with here. If you have your order number from your confirmation, there is a link on the following website where you can track your order. Hopefully this will help you.
A quick trip to Google would confirm that you don't need a "special" link from which to download the software:
WWho did you buy it from?
i Bought it direct from Adobe and the link was instant, ?
with that was the license number, was up and running in minutes.
have you got it from Amazon or ebay or somewhere like that?