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You say you can't publish to HTML5 or both. What is preventing you from publishing to these outputs? Are they grayed out? Do you get an error?
You can't view SWF output. What happens when the presentation publishes as SWF and it attempts to launch in a web browser? Have you tried going to the published presentation's location and double clicking on the index.html file? Do you get any kind of error messages?
I finally got help from ADOBE...you apparently have to select a theme from
Adobe 10...and it gives me the HTML save option.
However, now, I cannot get a theme to save to my slide show.
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Please make sure that you are not working in compatibility mode format PPT in powerpoint. You have to save your presentation in PPTX format and then you would be able to publish it in HTML5, SWF and both.
I had this exact problem, plus the quiz radio buttons did not show in the published file and the preview button did not work. I read this and now it works perfectly - thanks!