0 Replies Latest reply on Jan 25, 2015 8:56 PM by elizabethm9622058

    How can I fix the "Error getting License" message?


      I often download e-books from my library.  With EVERY epub book (.acsm) I get the message "Error getting License. License Server Communication Problem: E_ADEPT_REQUEST_EXPIRED".   I cannot read any of these books.


      I have tried deautorizing my computer, and reauthorizing it. I have confirmed my Adobe ID,  I have confirmed that the date, time, and time zone on my computer are all correct.


      So what is the problem?