0 Replies Latest reply on Jan 26, 2015 4:36 PM by vmarkwell

    purchased upgrade for Lightroom 5, at the same time as changing from PC to Mac. installation will not recognize original serial number


      Hi!   I have a new Mac and am trying to install Lightroom.  Just purchased an upgrade online, and downloaded the Mac version but the installer will not recognize the old serial code (for PC ).... i'M STUCK HERE...... how to proceed?   Cannot get through on Adobe help line!