2 Replies Latest reply on Jan 27, 2015 10:57 AM by fitztelecom

    After Effects "Not Responding"

    fitztelecom

      I currently have an issue with After Effects where the system constantly freezes and it says "Not Responding" at the top of the screen.  While this is happening the screen starts flashing for 30 seconds to a minute.  During this time I am not able to click on any other windows, not even clicking the start button works.  Once it stops I am able to work for a while and then it locks up again and goes through the same process.  Pressing Ctrl+Alt+Del and then escaping from the Ctrl+Alt+Del screen usually gets the system to break out of the freeze cycle, but then it happens again a few minutes later.

       

      I am running the latest version of Adobe CC and I have had the issue on every version of CC.  I also use Element 3D quite a bit and I experienced the issue on version 1.6 and I am currently on the most recent release of Element 3D 2.

       

      System Specs

       

      Core i7-4770K 3.5 GHz

      16 GB Memory

      Windows 8.1 Pro 64 Bit

      OS and programs installed on a 256GB Samsung SSD

      Adobe Cache on a 256GB Samsung SSD

      Video card is a Nvidia GTX 980 (but I had the exact same issue on a Nvidia GTX 560ti)