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1. Re: Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
gener7 Jan 26, 2015 10:46 PM (in response to charlieh23)What is your OS version and the make, model, and video memory of your card? Help > System Info has this information.
Gene
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2. Re: Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
charlieh23 Jan 26, 2015 10:54 PM (in response to gener7)Windows 7 64-bit. Sorry, I don't see anything about the video memory card in the system info.
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3. Re: Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
charlieh23 Jan 26, 2015 11:06 PM (in response to charlieh23)Video Card Memory: 2048 MB
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4. Re: Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
gener7 Jan 26, 2015 11:06 PM (in response to charlieh23)Copy and paste only this area, you may have to scroll down.
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 6019 MB
Free memory: 3360 MB
Memory available to Photoshop: 5227 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2112 MB
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics 4000
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics 4000
Driver Version: 10.18.10.3958
Driver Date: 20140930000000.000000-000
Video Card Driver: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics 4000
Video Card Memory: 2112 MB
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5. Re: Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
charlieh23 Jan 26, 2015 11:09 PM (in response to gener7)Whoops sorry, alright here ya go.
Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3092 MHz
Built-in memory: 8157 MB
Free memory: 3132 MB
Memory available to Photoshop: 7214 MB
Memory used by Photoshop: 58 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6450
Display: 2
Display Bounds:= top: 0, left: 1440, bottom: 900, right: 2880
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Card Number: 1
Video Card: AMD Radeon HD 6450
OpenCL Unavailable
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: AMD Radeon HD 6450
Video Card Memory: 2048 MB
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6. Re: Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
gener7 Jan 26, 2015 11:36 PM (in response to charlieh23)Ok. Now go here Download Drivers and enter your card model and OS and it should take you to the latest drivers.
Download, Install, and tell me how it went.
I don't know if you have Carbonite running in the background, but I have heard of at least one report of it interfering with graphics.
Gene