I recently upgraded from a Sony A7 to a A7mk2. When I try to import the RAW file from the A7mk2, Lightroom cannot provide preview of the file and would not import the files. It was working fine with A7 files. I tried to open the new file with Photoshop CC and Camera Raw could open the file. Can anyone tell me what I am missing in Lightroom. I am currently running Lightroom 5.7 and Camera Raw 8.7
You just need to update Lightroom support for your camera was added with LR 5.7.1.
If you have a Creative Cloud subscription you will need to do this through the Adobe CC Application Manager, log in to your account and you should see an install button alongside Lightroom. Proceed to install.
Thank you. Got it....have to install Lightroom 5.7.1 through CC. It seems that the version 5.7.1 is not available to the regular Lightroom yet.