4 Replies Latest reply on Jan 28, 2015 12:03 PM by Mikeg67438270

    Couple of questions re Flash Installer

    Mikeg67438270

      I just updated Flash and a couple of odd things that it did made me wonder if the Installer was perhaps cobbled together by interns or what...

       

      1. Why does the Installer always change my update options to "Allow Adobe to install updates"?
      2. And why does it open Internet Explorer to display the "Thank you and enjoy Adobe Flash Player" webpage instead of my system's default browser? I mean, seriously, this is really elementary stuff.

       

      I'm not annoyed - just kind of curious.

        • 1. Re: Couple of questions re Flash Installer
          pwillener Level 8

          I am also curious how you get these; how exactly did you update?

           

          1. my Flash Player update settings always remain the same after every update
          2. I never had a browser window opening after an update
          • 2. Re: Couple of questions re Flash Installer
            Mikeg67438270 Level 1

            Well, I always upgrade when Flash displays the desktop dialog box asking me to do so.

             

            NB: Sorry! Forgot to mention that I'm on Windows 7.

             

            EDIT: Upgraded Flash on the household's other Windows 7 machine and it, too, changed the update settings but managed to open up the actual default browser instead of IE.... crazy.

            • 3. Re: Couple of questions re Flash Installer
              jeromiec83223024 Adobe Employee

              Yeah, the installer launches your default browser upon completion.  I agree that it's super weird, but it's an intractable problem in the current design.  It seems like there was a historical assumption made that "normal" people use one browser, and that it's default.  As you've observed, that was a pretty naive assumption.

               

              On the bright side, our distribution team is actively working on a new installer (this is one of those big company things where we're using centralized technology from another part of the company), which we hope will resolve this.

               

              In terms of the always allow updates dialog, I'll take the feedback to the distribution team.  There's really no ulterior motive there.  It's a herd-immunity thing.  The faster we can protect you from exploits in the wild, the less profitable and useful they are for the entities that sponsor exploit development.

               

              While we do occasionally break things (some security changes get pretty invasive), we try to keep the maintenance releases that we push through the background update service restricted to just security fixes and critical customer issues (things that have come up in the field from the prior major release, fixing problems introduced by new browser or OS changes, support for new GPUs and display technology, etc).  The major feature-bearing updates are going to prompt you to do a manual download anyway, so you do maintain control over the riskier upgrades even when opted in to automatic updates.

               

              Your point is well-taken about respecting the originally selected preference though.  That said, I'd really encourage you to consider taking the automatic update path -- especially when servicing your less technical friends and family.  You're doing them a big service by steering them towards either automatic updates, or one of the browsers that bundles Flash Player directly, like Google Chrome or IE on Win8+, where updates are done in-line with either Chrome's updater or Windows Update respectively, where there's nothing to install or maintain beyond the initial browser installation.

              • 4. Re: Couple of questions re Flash Installer
                Mikeg67438270 Level 1

                Thanks; that was pretty informative.