1 Reply Latest reply on Jan 27, 2015 2:45 PM by A.T. Romano

    I'm unable to upload video to youtube

    natacheenh43853063

      "Online Services encountered an error. The service will now be terminated or paused if possible"

      This is what pops up when I try to upload a video to youtube, I'm very frustrated because I don't know what to do at this point.I wish Adobe could give me more information. Can someone please help me, please. 

        • 1. Re: I'm unable to upload video to youtube
          A.T. Romano Level 7

          natacheenh

           

          What version of Premiere Elements and on what computer operating system is it running?

           

          Is this a "it worked before but not now" or "it never worked before" problem?

          Have you gone to preferences and refreshed the Online Services?

           

          Can you export your Timeline to a .mp4 file saved to the computer hard drive and from there upload the file to YouTube at

          the YouTube web site?

           

          And, about the YouTube feature within Premiere Elements...

          a. What are the properties of the source media on the Timeline of this project destined for the Premiere Elements built in YouTube feature?

          b. What is the estimated file size and duration of the upload in the sharing area just before you try to start the upload?

          c. How long as this feature not been working?

           

          Please review and consider.

           

          Thank you.

           

          ATR