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Adobe Flash Player installation problem: closing Internet Explorer

New Here ,
Jan 28, 2015 Jan 28, 2015

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I have attempted the download of Flash Player several times; I keep getting the instruction to close Internet Explorer.  This happens even though all windows of IE have been closed.  ???

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Adobe Employee ,
Jan 28, 2015 Jan 28, 2015

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Hello,

There are occasions when some processes remain in memory, even though the browser has been closed.  When this happens, and IE is closed, open Task Manager and look for a FlashUtil EXE process.  If it's there go ahead and terminate it.  Installation should proceed within a few seconds.

--

Maria

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