I downloaded Adobe Premiere Elements 12.0 (full version) a couple of months ago, everything was working perfect.
I had an issue on my laptop and had to reboot it, I was told I wold have to reinstall Premiere Elements 12 but I figure that wouldn't be a problem because I still have the serial number, my accont details, the email itself even said I cold re-download it at any time..
but now in my uber fresh rebooted computer I can't download it. It says some parts of it are missing and I have to get the missing parts... Anyone else have this problem?
It's not like it's a new computer, everything is the EXACT same. It's just not letting me download it again.
I need to for my thesis in university this week and it's a frustrating position to be in >.<
Anyone have advice or solutions to this predicament?
Please consider using the Premiere Elements 12 tryout files from the following web site and then inserting your purchased serial number in them at installation.
To avoid getting an Access Denied message going this route, you have to read and carefully carry out the web site's "Note: Very Important Information" details.
You should also be able to get installation files purchased from Adobe direct by going to the Adobe web site http://www.adobe.com, signing in with your Adobe ID
and Password, in the Search field typing in My Orders, following the My Orders link to your orders, selecting your particular order where you should find access
to the installation files that you seek.
Please review and consider and then let us know if that worked for you.