Yesterday I purchased an annual subscription, tried the product and found it won't work for my application, and so I'd like to cancel. The process I followed (each step as directed) puts me in a big circle with no option to speak with a representative via email or phone. Can you help me, please. Suggestions greatly appreciated!
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html