25 Replies Latest reply on Mar 14, 2017 7:22 AM by m_vargas

    Can't install Flash player on Macintosh

    Alioop

      Running a late 2012 Mac Mini with the latest OS (10.10.1) and when I tried to upgrade Flash, the upgrade didn't work and Flash stopped working. Following the help scripts I uninstalled Flash from both FireFox and Safari and tried a clean install. The install fails with a 'general install error' notice near the end of the install cycle. I've tried booting into safe mode and installing and got the same general install error. I've downloaded the installer from several different sites, same problem. I started all this about a month ago and then let it go, hoping that the problem would get solved but started all over again today, and getting the exact same general install error. Even did the uninstall again today. I have absolutely no idea of what to do. Any ideas?

        • 1. Re: Can't install Flash player on Macintosh
          jeromiec83223024 Adobe Employee

          You should always download software directly from the manufacturer.  It's your best guarantee for determining that the thing you're trying to install is legitimate.

           

          Please use the offline installer:

          http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

           

          If that doesn't work, we'll need the contents of the install log to understand more.

           

          The install log is located at /Users/<you>/Library/Logs/FlashPlayerInstallManager.log

          • 2. Re: Can't install Flash player on Macintosh
            Alioop Level 1

            OK, tried that installer and the install window looks a little different but the process stopped at 9% on one try and 11% on the next try. There was an installer log but it had no content so I deleted and ran the installer again but there is no install log now.

            • 3. Re: Can't install Flash player on Macintosh
              jeromiec83223024 Adobe Employee

              Okay, well something isn't working right.

               

              I'd start by checking your disk for errors and repairing any problems encountered, then booting into safe mode to try the installation there, using the offline installer.  If the disk repair finds errors, download a fresh copy of the installer before booting into safe mode.

               

              Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support

              • 4. Re: Can't install Flash player on Macintosh
                Alioop Level 1

                Booted up off the Apple network drive and ran disk repair. It didn't find any problems but it did some cleanup. After that booted into Safe mode and tried an install and it got to 13% before it failed (it was 9% before). Booted into normal mode and tried install again and it failed at 12%.

                Any other ideas? (besides buying a new computer)

                • 5. Re: Can't install Flash player on Macintosh
                  jeromiec83223024 Adobe Employee

                  I'll need the log referenced above.

                  • 6. Re: Can't install Flash player on Macintosh
                    garygg7654 Level 1

                    Same exact scenario as Alioop. New MBPro 15-inch mid-2014, purchased a month ago.  Started with OS 10.10.1 and the installer got to 75% complete with AdobeFlashPlayerInstaller_16_ltrosxd_aaa_aih.  After uninstall, it still reached only 75% and only 4% complete after trying with install_flash_player_osx.  Just updated to OS 10.10.2 and the results exactly the same as with 10.10.1.  The 75% complete point corresponds with the close browser interrupt.  There is no "Library" in the Users/<you>/Library path.  The Log file under System/Library/Logs/FlashPlayerInstallManager.log dated 3/31/14 has zero bytes and comes up blank in Console.  Tried with both Safari and Firefox.

                    • 7. Re: Can't install Flash player on Macintosh
                      garygg7654 Level 1

                      Found the log with Console.  How do I send it to you?

                      • 8. Re: Can't install Flash player on Macintosh
                        garygg7654 Level 1

                        How's this:

                         

                        2015-01-30 17:16:14 -0500 [I]  IM: ---------- log start ----------

                        2015-01-30 17:16:19 -0500 [E]  IM: User has 1 process that needs to be closed before the Flash Player can be uninstalled.

                        2015-01-30 17:16:26 -0500 [I]  IM: Uninstall Started

                        2015-01-30 17:16:26 -0500 [E]  RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

                        2015-01-30 17:16:26 -0500 [I]  IM: [uninstall start]

                        2015-01-30 17:16:26 -0500 [I]  IM: user authorized

                        2015-01-30 17:16:26 -0500 [I]  IM: [file removal start]

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Users/gardell/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Users/gardell/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Users/gardell/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Users/gardell/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Users/gardell/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Users/gardell/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/LaunchDaemons/com.adobe.fpsaud.plist' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.

                        2015-01-30 17:16:26 -0500 [I]  IM: Did not find bundle receipt to remove.

                        2015-01-30 17:16:27 -0500 [I]  IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

                        2015-01-30 17:16:27 -0500 [I]  IM: [file removal end]

                        2015-01-30 17:16:27 -0500 [I]  IM: [uninstall end]

                        2015-01-30 17:16:27 -0500 [I]  IM: Uninstall Ended

                        2015-01-30 17:16:29 -0500 [I]  IM: ----------  log end  ----------

                        2015-01-30 17:16:42 -0500 [I]  IM: ---------- log start ----------

                        2015-01-30 17:16:42 -0500 [I]  IM: All install checks pass

                        2015-01-30 17:16:48 -0500 [I]  IM: User does not have any processes that need to be closed before the Flash Player can be installed.

                        2015-01-30 17:16:49 -0500 [I]  IM: [install started]

                        installer: Error trying to locate volume at /

                        2015-01-30 17:16:49 -0500 [I]  IM: [install completed]

                        2015-01-30 17:16:49 -0500 [E]  IM: [install failed]

                        2015-01-30 17:16:52 -0500 [E]  RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

                        2015-01-30 17:16:52 -0500 [I]  IM: ----------  log end  ----------

                        • 9. Re: Can't install Flash player on Macintosh
                          Alioop Level 1

                          Still no log file.

                          • 10. Re: Can't install Flash player on Macintosh
                            jeromiec83223024 Adobe Employee

                            Unfortunately, it looks like something is messed up with the filesystem.  The installer can't see the drive.

                             

                            > 2015-01-30 17:16:49 -0500 [I]  IM: [install started]

                            > installer: Error trying to locate volume at /

                             

                            I know that a few people have told me that after upgrading to Yosemite, that their hard disk was renamed to a long string of garbage characters.  Renaming it to something sane fixed the problem.

                             

                            Here's a similar thread over on the Apple forums:

                            Broken Installer Permissions | Apple Support Communities

                             

                            And a similar older one:

                            http://forums.macrumors.com/showthread.php?t=1203509

                             

                            A google search turned up a bunch of results affecting a bunch of different products.  The recurring theme is that something is very messed up with the disk, but beyond recommendations for various repair tools, there's no clear magic bullet.  My recommendation would be to reach out to Apple support to see if they have a suggestion.  If you do find a resolution to this, please let me know.  I'll be happy to share it with people that encounter the problem in the future.

                            • 11. Re: Can't install Flash player on Macintosh
                              garygg7654 Level 1

                              While the threads you listed seemed a bit tangential, I tried the thrust of their direction:

                              1) Disk Utility -> Verify Permissions showed things ok.

                              2) In spite of the seeming good news, then performed Disk Utility -> Repair Permissions, which took a while, and had quite a laundry list of repaired permissions. 

                              3) The Flash installer (full version) completed its work without further incident.

                               

                              Thanks!

                              • 12. Re: Can't install Flash player on Macintosh
                                Alioop Level 1

                                Still no luck with getting Flash Player installed. Have booted into Safe mode and run Disk Repair and Disk Permissions multiple times, tried various versions of the installer. Here's the log from the Console:

                                2/16/15 11:43:48.717 AM com.apple.xpc.launchd[1]: (com.apple.watchdogd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                2/16/15 11:43:58.831 AM watchdogd[13606]:  [watchdog_daemon] @(    wd_watchdog_open) - IOIteratorNext failed (kr=0)

                                2/16/15 11:43:58.831 AM watchdogd[13606]:  [watchdog_daemon] @(      wd_daemon_init) - could not initialize the hardware watchdog

                                2/16/15 11:43:58.831 AM watchdogd[13606]:  [watchdog_daemon] @(                main) - cannot initialize the watchdog service

                                2/16/15 11:43:58.836 AM com.apple.xpc.launchd[1]: (com.apple.watchdogd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                2/16/15 11:43:59.554 AM authexec[13608]: executing /bin/sleep

                                2/16/15 11:43:59.599 AM authexec[13609]: executing /usr/sbin/chown

                                2/16/15 11:43:59.739 AM authexec[13610]: executing /bin/chmod

                                2/16/15 11:43:59.877 AM authexec[13611]: executing /bin/chmod

                                2/16/15 11:44:00.410 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

                                2/16/15 11:44:01.588 AM nsurlstoraged[294]: realpath() returned NULL for /var/root/Library/Caches/installer

                                2/16/15 11:44:01.589 AM nsurlstoraged[294]: The read-connection to the DB=/var/root/Library/Caches/installer/Cache.db is NOT valid.  Unable to determine schema version.

                                2/16/15 11:44:01.589 AM nsurlstoraged[294]: realpath() returned NULL for /var/root/Library/Caches/installer

                                2/16/15 11:44:01.589 AM nsurlstoraged[294]: realpath() returned NULL for /var/root/Library/Caches/installer

                                2/16/15 11:44:01.590 AM nsurlstoraged[294]: ERROR: unable to determine file-system usage for FS-backed cache at /var/root/Library/Caches/installer/fsCachedData. Errno=13

                                2/16/15 11:44:01.923 AM authexec[13615]: executing /bin/chmod

                                2/16/15 11:44:02.063 AM authexec[13616]: executing /bin/rm

                                2/16/15 11:44:02.000 AM kernel[0]: hfs: unmount initiated on Flash Player on device disk6s2

                                • 13. Re: Can't install Flash player on Macintosh
                                  jeromiec83223024 Adobe Employee

                                  This seems problematic. We're asking the OS to resolve a filesystem path and it's returning NULL:

                                  2/16/15 11:44:01.589 AM nsurlstoraged[294]: realpath() returned NULL for /var/root/Library/Caches/installer

                                   

                                  It looks like we're unable to proceed at that point and we exit.

                                   

                                  The only reference I can find to a similar error is in a scenario where people have partitioned the disk to boot multiple operating systems (Windows/Mac).  Does this sound familiar?

                                  • 14. Re: Can't install Flash player on Macintosh
                                    Alioop Level 1

                                    This disk was never partitioned and isn't now although my previous computer was partitioned for Windows and that computer/drive was used to set up the current computer/drive and it looks like pieces of Parallels are still around. Do you think removing all those software pieces might improve things?

                                    • 15. Re: Can't install Flash player on Macintosh
                                      jeromiec83223024 Adobe Employee

                                      On second look, you mentioned that you ran disk repair and then looked at the logs.  I just want to confirm that the log section you provided also cover the time period in which you ran the installer.

                                       

                                      I wasn't able to find a lot on this particular failure on Google.  I *did* search my entire set of system logs for nsurlstoraged and didn't find any entries, and this is my day-to-day machine. 

                                       

                                      All I could come up with was this guy has an aftermarket SSD that was doing some dual-boot stuff at some point, there's some good advice down towards the bottom of page 2:

                                      https://discussions.apple.com/thread/6683322?start=15&tstart=0

                                       

                                      This one is really convoluted, but it's someone dual-booting between MacOS and Windows 8 using a custom boot manager called Clover:

                                      http://www.insanelymac.com/forum/topic/303615-guide-install-windows-8-uefi-on-legacy-bios-w ith-clover-and-dual-boot-with-yosemite/

                                       

                                      So, I think you're really down to talking to Apple support to see if they can help you resolve this.  I'm just not finding a lot of resources, and it feels like a rare failure. There's always the worst-case option - backing up all the good stuff and doing a fresh install, after repartitioning the disk to MacOS Extended (Journaled), but there's probably a much more elegant solution if you can find the right expert to ask. 

                                      • 16. Re: Can't install Flash player on Macintosh
                                        Alioop Level 1

                                        Yes, those logs are from running the installer.

                                        My SSD came with the Mac Mini straight from the Apple store and I checked for partitions and there are none and the disk is formatted to MacOSExtended (Journaled).

                                        I've not had any other problems with this machine either with installs or upgrades. But, I'll see if I can get some Apple help.

                                        Thank you for your efforts!

                                        • 17. Re: Can't install Flash player on Macintosh
                                          jeromiec83223024 Adobe Employee

                                          Yeah, that's really strange.  If they're able to get you fixed, I'd love to know what they did so that I can help the next person.  FWIW, I have a personal iMac running MacOS 10.10.1 with a new Samsung SSD (the old disk had died), and I don't have any entries for nsurlstoraged on that machine either.

                                           

                                          Are you using any Anti-Virus or security software that might be in-play?  That's the only other thing I could think of.  You might try disabling that stuff temporarily to see if you can proceed past it.

                                          • 18. Re: Can't install Flash player on Macintosh
                                            Alioop Level 1

                                            I will let you know if I learn anything. No anti-virus but tried turning off the Firewall, and ran the install again and it didn't seem to make any difference. Here's the logs from this last install:

                                            2/17/15 3:39:49.000 PM kernel[0]: hfs: mounted Adobe Flash Player Installer on device disk3s2

                                            2/17/15 3:39:49.592 PM mds[41]: (Volume.Normal:2464) volume:0x7ff65d918000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe Flash Player Installer 1

                                            2/17/15 3:39:49.700 PM Finder[9326]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

                                            2/17/15 3:39:56.120 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12213]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:40:06.965 PM mdworker[12215]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:06.972 PM mdworker[12215]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:07.064 PM mdworker[12214]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:07.069 PM mdworker[12214]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:07.684 PM mdworker[12215]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:07.752 PM mdworker[12215]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:07.844 PM mdworker[12214]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:07.851 PM mdworker[12214]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:15.226 PM CoreServicesUIAgent[9406]: Error -60005 creating authorization

                                            2/17/15 3:40:15.425 PM CoreServicesUIAgent[9406]: Error: qtn_file_apply_to_path error: Read-only file system

                                            2/17/15 3:40:18.144 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.Install Adobe Flash Player.12216) Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 109: Invalid property list, taint = (null)

                                            2/17/15 3:40:19.685 PM com.apple.backupd-helper[52]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

                                            2/17/15 3:40:25.542 PM authexec[12223]: executing /bin/sh

                                            2/17/15 3:40:25.939 PM nsurlstoraged[9399]: Error: execSQLStatement:onConnection:toCompletionWithRetry - SQL=PRAGMA auto_vacuum = 2;, error-code=8, error-message=attempt to write a readonly database

                                            2/17/15 3:40:25.939 PM nsurlstoraged[9399]: ERROR: NSURLStorageURLCacheDB _setDBSchema: _dbWriteConnection=0x7fd15cb25550 DB=/Users/Alan E/Library/Caches/com.solidstatenetworks.host/Cache.db pragma auto vacuum - attempt to write a readonly database. ErrCode: 8.

                                            2/17/15 3:40:40.805 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12232]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:40:40.806 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:40:50.818 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12233]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:40:50.819 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:40:56.468 PM mdworker[12234]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:56.473 PM mdworker[12234]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:56.599 PM mdworker[12235]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:56.604 PM mdworker[12235]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:57.067 PM mdworker[12234]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:57.071 PM mdworker[12234]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:57.183 PM mdworker[12235]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:40:57.187 PM mdworker[12235]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                            2/17/15 3:41:00.829 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12236]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:41:00.830 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:41:10.837 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12237]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:41:10.838 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:41:20.846 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12238]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:41:20.847 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:41:30.859 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12239]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:41:30.859 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:41:40.872 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12240]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:41:40.873 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:41:50.000 PM kernel[0]: hfs: summary table not allowed on FS with block size of 2048

                                            2/17/15 3:41:50.000 PM kernel[0]: hfs: could not initialize summary table for Flash Player

                                            2/17/15 3:41:50.000 PM kernel[0]: hfs: mounted Flash Player on device disk4s2

                                            2/17/15 3:41:50.778 PM mds[41]: (Volume.Normal:2464) volume:0x7ff65b8d0000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/f50a1d143cc81d9c37ff0b6c52fd585ec45d7fb2

                                            2/17/15 3:41:50.791 PM Finder[9326]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

                                            2/17/15 3:41:50.882 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12253]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            2/17/15 3:41:50.883 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                            2/17/15 3:41:52.345 PM authexec[12256]: executing /bin/sleep

                                            2/17/15 3:41:52.363 PM authexec[12257]: executing /usr/sbin/chown

                                            2/17/15 3:41:52.480 PM authexec[12259]: executing /bin/chmod

                                            2/17/15 3:41:52.601 PM authexec[12261]: executing /bin/chmod

                                            2/17/15 3:41:52.879 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

                                            2/17/15 3:41:53.702 PM nsurlstoraged[9399]: realpath() returned NULL for /var/root/Library/Caches/installer

                                            2/17/15 3:41:53.703 PM nsurlstoraged[9399]: The read-connection to the DB=/var/root/Library/Caches/installer/Cache.db is NOT valid.  Unable to determine schema version.

                                            2/17/15 3:41:53.703 PM nsurlstoraged[9399]: realpath() returned NULL for /var/root/Library/Caches/installer

                                            2/17/15 3:41:53.703 PM nsurlstoraged[9399]: realpath() returned NULL for /var/root/Library/Caches/installer

                                            2/17/15 3:41:53.703 PM nsurlstoraged[9399]: ERROR: unable to determine file-system usage for FS-backed cache at /var/root/Library/Caches/installer/fsCachedData. Errno=13

                                            2/17/15 3:41:53.875 PM authexec[12265]: executing /bin/chmod

                                            2/17/15 3:41:53.996 PM authexec[12266]: executing /bin/rm

                                            2/17/15 3:41:54.000 PM kernel[0]: hfs: unmount initiated on Flash Player on device disk4s2

                                            2/17/15 3:42:00.893 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12271]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                            • 20. Re: Can't install Flash player on Macintosh
                                              Alioop Level 1

                                              No better luck, this one stops at "9%", and here's the log:

                                               

                                              2/17/15 4:31:03.000 PM kernel[0]: hfs: summary table not allowed on FS with block size of 2048

                                              2/17/15 4:31:03.000 PM kernel[0]: hfs: could not initialize summary table for Flash Player

                                              2/17/15 4:31:03.000 PM kernel[0]: hfs: mounted Flash Player on device disk4s2

                                              2/17/15 4:31:03.401 PM mds[41]: (Volume.Normal:2464) volume:0x7ff65d06c000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Flash Player

                                              2/17/15 4:31:03.405 PM Finder[9326]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

                                              2/17/15 4:31:04.237 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12637]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:31:04.615 PM DiskImages UI Agent[12626]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

                                              2/17/15 4:31:08.208 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

                                              2/17/15 4:31:08.253 PM com.apple.iCloudHelper[12639]: objc[12639]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircle and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/FamilyNotificat ion. One of the two will be used. Which one is undefined.

                                              2/17/15 4:31:08.270 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

                                              2/17/15 4:31:08.514 PM CoreServicesUIAgent[9406]: unexpected message <OS_xpc_error: <error: 0x107d49c60> { count = 1, contents =

                                                "XPCErrorDescription" => <string: 0x107d49f70> { length = 18, contents = "Connection invalid" }

                                              }>

                                              2/17/15 4:31:08.522 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.2D0BCCEA-CE5E-404A-8C4E-25E9072800F2[12275]) Service exited with abnormal code: 1

                                              2/17/15 4:31:11.371 PM CoreServicesUIAgent[9406]: Error -60005 creating authorization

                                              2/17/15 4:31:11.498 PM CoreServicesUIAgent[9406]: Error: qtn_file_apply_to_path error: Read-only file system

                                              2/17/15 4:31:23.462 PM authexec[12644]: executing /bin/sleep

                                              2/17/15 4:31:23.689 PM authexec[12649]: executing /usr/sbin/chown

                                              2/17/15 4:31:23.762 PM authexec[12650]: executing /bin/chmod

                                              2/17/15 4:31:23.788 PM Adobe Flash Player Install Manager[12640]: Persistent UI failed to open file file://localhost/Users/Alan%20E/Library/Saved%20Application%20State/com.adobe.flashplayer .installmanager.savedState/window_1.data: Permission denied (13)

                                              2/17/15 4:31:23.835 PM authexec[12651]: executing /bin/chmod

                                              2/17/15 4:31:24.055 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

                                              2/17/15 4:31:24.637 PM nsurlstoraged[9399]: realpath() returned NULL for /var/root/Library/Caches/installer

                                              2/17/15 4:31:24.637 PM nsurlstoraged[9399]: The read-connection to the DB=/var/root/Library/Caches/installer/Cache.db is NOT valid.  Unable to determine schema version.

                                              2/17/15 4:31:24.637 PM nsurlstoraged[9399]: realpath() returned NULL for /var/root/Library/Caches/installer

                                              2/17/15 4:31:24.637 PM nsurlstoraged[9399]: realpath() returned NULL for /var/root/Library/Caches/installer

                                              2/17/15 4:31:24.637 PM nsurlstoraged[9399]: ERROR: unable to determine file-system usage for FS-backed cache at /var/root/Library/Caches/installer/fsCachedData. Errno=13

                                              2/17/15 4:31:24.790 PM authexec[12655]: executing /bin/chmod

                                              2/17/15 4:31:24.908 PM authexec[12656]: executing /bin/rm

                                              2/17/15 4:31:29.100 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12659]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:31:29.101 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                              2/17/15 4:31:29.918 PM mdworker[12657]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:29.922 PM mdworker[12657]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:30.003 PM mdworker[12658]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:30.007 PM mdworker[12658]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:30.591 PM mdworker[12657]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:30.632 PM mdworker[12657]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:30.662 PM mdworker[12658]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:30.666 PM mdworker[12658]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                              2/17/15 4:31:33.485 PM com.apple.backupd-helper[52]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

                                              2/17/15 4:31:35.142 PM authexec[12660]: executing /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

                                              2/17/15 4:31:39.112 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12661]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:31:39.112 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                              2/17/15 4:31:49.124 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12662]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:31:49.125 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                              2/17/15 4:31:59.138 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12663]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:31:59.139 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                              2/17/15 4:32:09.151 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12664]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:32:09.151 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                              2/17/15 4:32:19.165 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12665]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:32:19.165 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                              2/17/15 4:32:29.174 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles[12666]) Could not find uid associated with service: 0: Undefined error: 0 1025

                                              2/17/15 4:32:29.175 PM com.apple.xpc.launchd[1]: (com.apple.mdworker.bundles) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

                                              • 21. Re: Can't install Flash player on Macintosh
                                                jeromiec83223024 Adobe Employee

                                                FWIW, those are two totally different installers, one of which comes from a third-party organization.

                                                 

                                                These are the two failures that really jump out at me:

                                                2/17/15 4:31:24.637 PM nsurlstoraged[9399]: realpath() returned NULL for /var/root/Library/Caches/installer

                                                2/17/15 4:31:29.918 PM mdworker[12657]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

                                                 

                                                You may need to go to Control Panel > Security > Allow Apps to be downloaded from Mac App Store and Identified Developers if it's set to Mac-Store only. 

                                                 

                                                If that's not the code validation problem, then maybe the date/time on your computer is way off?

                                                 

                                                That still leaves the original filesystem problem though, but at least you'd have one hurdle out of the way.  (Also, I didn't see the signing failure initially in your logs...)

                                                • 22. Re: Can't install Flash player on Macintosh
                                                  Alioop Level 1

                                                  I set the Control/Security/Allow Apps to the most permissive level a few attempts ago (allow anything) and so that's not it. Checked the date and time and in this universe it is Feb 17 2015 at 4:51 -----

                                                  • 23. Re: Can't install Flash player on Macintosh
                                                    jeromiec83223024 Adobe Employee

                                                    Apologies, this fell off my radar. 

                                                     

                                                    We released an update yesterday.  I was just wondering if you're still seeing this installation problem with the latest installers.

                                                    • 24. Re: Can't install Flash player on Macintosh
                                                      jamesr7457092

                                                      I am seeing this same issue as well when installing a package containing all Adobe apps created with Creative Cloud Packager, on a 2013 Mac Pro with macOS 10.10.5 on it.

                                                       

                                                      Fails with:

                                                      3/13/17 4:51:15.477 PMnsurlstoraged[341]realpath() returned NULL for /var/root/Library/Caches/installer
                                                      3/13/17 4:51:15.477 PMnsurlstoraged[341]The read-connection to the DB=/var/root/Library/Caches/installer/Cache.db is NOT valid.  Unable to determine schema version.
                                                      3/13/17 4:51:15.477 PMnsurlstoraged[341]realpath() returned NULL for /var/root/Library/Caches/installer
                                                      3/13/17 4:51:15.477 PMnsurlstoraged[341]realpath() returned NULL for /var/root/Library/Caches/installer
                                                      3/13/17 4:51:15.477 PMnsurlstoraged[341]ERROR: unable to determine file-system usage for FS-backed cache at /var/root/Library/Caches/installer/fsCachedData. Errno=13
                                                      3/13/17 4:51:22.050 PMUserEventAgent[307]com.apple.TMHelperAgent.SetupOffer enabled
                                                      3/13/17 4:51:22.761 PMInstaller[10120]The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
                                                      • 25. Re: Can't install Flash player on Macintosh
                                                        m_vargas Adobe Employee

                                                        @jamesr7457092

                                                         

                                                        You're posting to a discussion topic that is 2  years old. Reading through the posts, they reference the Flash Player standalone installer and an old Flash Player shim installer that is no longer in use.  The Creative Cloud Packager doesn't use either of these installer technologies, so whatever the original issue was on this discussion topic is most likely not going to be related to your issue.  I tried moving your post to the Creative Cloud Download & Install forum, but the only option I have is to branch it to a new discussion in the Installing Flash Player forum.  While I can do that due to how you started your post it will not have any context in the Creative Cloud Download & Install  forum. I recommend you start a new topic on the Creative Cloud Download & Install  forums for your issue.