9 Replies Latest reply on Jul 10, 2017 2:39 PM by Sue Garibaldi

    Logged out of my cloud account on Draw and lost all of my projects... can i get them back?

    emilyb56716073

      I have two cloud accounts–a free personal one and a paid account for work. I logged out of my personal account in Draw to work on a project for work, but when I logged back in to my personal account, everything was gone. All of my projects disappeared, as if I had opened the app for the first time. Is there any way to get these back? And if not, can Adobe add a warning or some sort of alert letting you know that if you log out you will lose everything? I should mention that I tried logging back into my work account, and everything was gone from there, too.

      Thanks,

      Em