0 Replies Latest reply on Jan 28, 2015 8:39 PM by parkerreposa

    Lightroom 5 Shutdown problem


      I own Adobe Photoshop Lightroom 5 and I have had nothing but trouble with my application. I installed it originally out of the box, uploaded some photos to test it out and then after about 2 days of use, the application would shutdown every time I tried to open it. I uninstalled it and then reinstalled. Same thing. It work for a few days, I uploaded more photos and then the applications wouldn't open. Can anyone help me? Do you think it is just a faulty disk?


      Also, I got a weird error message that read: "Sorry, there seems to be a problem with the installation process (error code: A12E1) For troubleshooting tips, please visit our customer support page." Anyone know anything about that error code?

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