What computer operating system is involved?
You should be able to
In the Expert workspace, move the Timeline Indicator to the frame for the Freeze Frame, then
Use the small scroll bar to the right of the Publish+Share/Computer choices, and scroll down to Image which is toward
the bottom of the Publish+Share/Computer/ choices.
Also, can be done for insert into Timeline
Tools Menu (at top of workspace) or Tools Tab (at bottom of workspace)
Above is for one frame at a time. If you go the Publish+Share/Computer/Image way and place a check mark next to Export As Sequence
in the Advanced export settings, you can actually get a freeze frame for every frame in the video.
Please review and consider. If any questions or need clarification, please do not hesitate to ask.
I am using Windows 7. I will try your suggestions. Thank you!