This actually was discussed the other day -- it's a permissions issue on the temp directory in Windows.
OK, so what can I do to fix the problem? I'm no computer expert so any help in simple terms will help. Thanks
I've done some more digging around here on the forum. Can't find the post I was looking for, but did find a number of similar threads. Apparently this is fairly common when the temp directory is moved from your user profile. Reply # 4 in this thread may help you: Re: Problem installing Indesign CC (2014) - in log - Failed in key3List generation
Thanks so much for the prompt reply. I took the time to get in touch with Adobe support via chat. Just finding out how to contact them and then do it was a real chore in itself. The tech led me through the corrections with the problems in the temp directory. It was a long and painful process. In the end it got fixed and (after wading through a couple hours of installation routines) I have InDesign and the three other apps installed and working. It seems to me that InDesign has a real problem here. I was installing into a Win 7 OS that I had just clean installed on a brand new hard drive so it's difficult to understand why the problem occurred. Just another anomaly in the world of bits and bites, I guess.
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