4 Replies Latest reply on Jun 15, 2015 3:41 AM by tehowden

    Just installed Photoshop CC - Crashing on Startup

    matts94064953

      Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c

      Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f

      Exception code: 0xc00000fd

      Fault offset: 0x00000000000015af

      Faulting process id: 0x2110

      Faulting application start time: 0x01d03d91ea2e961d

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

      Faulting module path: C:\Windows\system32\msvcrt.dll

      Report Id: 2d0b15f8-a985-11e4-bc01-bc5ff4221a6a

       

      Windows 7 x64

       

      It started crashing on Bitdefender and I placed photoshop.exe in the AV exclude list and then it now fails on msvcrt.dll

       

      Any thoughts for quick resolution?