5 Replies Latest reply on Jan 31, 2015 12:12 PM by jenniferh12245929

    Printed Documentation two errors: Visual C++ error and failed to generate printed documentation

    jenniferh12245929

      Hi there, I am new to Robohelp as it has been years. I managed to retrieve the files and open the project on my computer. I tried to troubleshoot and I HAVE enabled macros in word already. I believe the errors are related. I have not successfully be able to generate on this computer with this project. I just installed Robohelp 11 last week and still am on the trial for now (will be buying).

       

      Please help.

       

      Robohelp HTML 11

      Windows PC - Windows 8

       

      However, when I try to generate the printed documentation (Generate > PDF output) it starts but them provides this error)

      robohelp_failedtogenerate.png

       

      Then when I try to  click on the Printed Documentation it gives me this error

      Robohelp_runtime.png

      Thank you

       

      Jennifer