2 Replies Latest reply on Feb 3, 2015 4:58 PM by Dennis Q2

    Cant Open NEF AFTER Updating to PSE13 & ACR 8.7

    Dennis Q2

      Frustrated.  After much struggling found out I needed t upgrade to elements 13 and get latest version of ACR to open my NEF files.  I have a Nikon D3200 which IS listed in the supported camera section.  So now I have everything up to date and I still get "can't open message"

       

      It's on me for not using trial version but I had (misplaced?) trust that my problem would be solved.

       

      So I have the LATEST VERSION OF ACR..

       

      I have downloaded DNG converter and it too DOES not recognize my NEF files.  At wit's end. 

       

      Can any one help!

       

      Running on Macbook Pro w/Retina, less than a month old.

       

      Thanks