2 Replies Latest reply on Feb 1, 2015 8:30 AM by A.T. Romano

    Adding media to Premiere Elements, only audio is being added, no video.

    richtimbo88

      Hey,

       

      Ive just downloaded Premiere Elements 13 to my PC running Windows 8. When I try and add media to a new project in Premiere from my video files, only the audio is added. It says that there is no video media to add but when I play the file in another application, there is clearly video. The file type is .mov which is apparently an acceptable file type for Premiere and it is shot from my GoPro at normal 1080p 30fps.

       

      Can anyone help to fix this problem? I am new so it may be something simple im not doing, but I cant find answers anywhere.

       

      Any info would be most appreciated.

       

      Thanks

       

      Tim