Hi - I am trying to pay for Creative Cloud - Photography installation (PS+Lightroom) as my 30 day trial has expired. Every time I have entered my payment details I get caught up in an endless "do-loop" where I'm taken back to the same "Please provide payment details" page. I tried last night on two different devices (iMac & PC) and no less than 4 different browsers! I engaged chat support and after at least an hour of "support" I was no closer to submitting my payment.
i take it that Adobe is aware of this issue - which appears to have been ongoing for some time based on the extensive discussion threads on this topic? What is being done to resolve this issue and what can I do this weekend to activate my subscription? Do you have 7-day subscription support?
I am astounded by how Adobe cannot provide a functional and effective online billing capability?
Please update the card details by using our secured payment portal Secure payment portal, once done do inform me by private message as well as in tthis post so that I can get the card updation completed & confirm you regarding this.
I have now posted my credit card details using the link provided. Please can you confirm when this payment has been set-up. I understand that the billing will be UK£8.47 per month?