11 Replies Latest reply on Feb 3, 2015 5:37 AM by JJMack

    my 3d dont work on cc14 who do i fix it?

    marshfieldag

      3d wont work on my laptop but works at my office. How do I get it to work on laptop?

        • 1. Re: my 3d dont work on cc14 who do i fix it?
          JJMack Most Valuable Participant

          Please post your Photoshop System Info.   Use Photoshop menu Help>System Info... User copy and paste t post hete example:

          Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532  x64

          Operating System: Windows 7 64-bit

          Version: 6.1 Service Pack 1

          System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

          Physical processor count: 12

          Logical processor count: 24

          Processor speed: 1995 MHz

          Built-in memory: 40886 MB

          Free memory: 33740 MB

          Memory available to Photoshop: 37136 MB

          Memory used by Photoshop: 70 %

          3D Multitone Printing: Disabled.

          Windows 2x UI: Disabled.

          Highbeam: Enabled.

          Image tile size: 1024K

          Image cache levels: 4

          Font Preview: Huge

          TextComposer: Latin

          Display: 1

          Display Bounds: top=0, left=0, bottom=1080, right=1920

          Display: 2

          Display Bounds: top=0, left=-1360, bottom=768, right=0

          OpenGL Drawing: Enabled.

          OpenGL Allow Old GPUs: Not Detected.

          OpenGL Drawing Mode: Advanced

          OpenGL Allow Normal Mode: True.

          OpenGL Allow Advanced Mode: True.

          AIFCoreInitialized=1

          AIFOGLInitialized=1

          OGLContextCreated=1

          NumGLGPUs=1

          NumCLGPUs=1

          glgpu[0].GLVersion="3.0"

          glgpu[0].GLMemoryMB=2048

          glgpu[0].GLName="Quadro 4000/PCIe/SSE2"

          glgpu[0].GLVendor="NVIDIA Corporation"

          glgpu[0].GLVendorID=4318

          glgpu[0].GLDriverVersion="9.18.13.4121"

          glgpu[0].GLRectTextureSize=16384

          glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"

          glgpu[0].GLRendererID=1757

          glgpu[0].HasGLNPOTSupport=1

          glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

          glgpu[0].GLDriverDate="20141125000000.000000-000"

          glgpu[0].CanCompileProgramGLSL=1

          glgpu[0].GLFrameBufferOK=1

          glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

          glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

          glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

          glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

          glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

          clgpu[0].CLPlatformVersion="1.1"

          clgpu[0].CLDeviceVersion="1.1 CUDA"

          clgpu[0].CLMemoryMB=2048

          clgpu[0].CLName="Quadro 4000"

          clgpu[0].CLVendor="NVIDIA Corporation"

          clgpu[0].CLVendorID=4318

          clgpu[0].CLDriverVersion="341.21"

          clgpu[0].CUDASupported=1

          clgpu[0].CUDAVersion="6.5.33"

          clgpu[0].CLBandwidth=7.49395e+010

          clgpu[0].CLCompute=185.116

          License Type: Subscription

          Serial number: 96040035116912554961

          Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\

          Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\

          Photoshop scratch has async I/O enabled

          Scratch volume(s):

            F:\, 465.2G, 184.9G free

            C:\, 224.2G, 104.2G free

          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\

          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

           

           

          Installed components:

             A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

             ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478

             adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

             AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079

             AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  

             AdobeOwl.dll   Adobe Owl   5.2.4  

             AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424

             AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  

             AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797

             AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797

             AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797

             adobe_caps.dll   Adobe CAPS   8,0,0,13  

             AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478

             ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

             amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000

             ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478

             AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013

             AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013

             Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478

             BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478

             boost_date_time.dll   photoshopdva   8.0.0  

             boost_signals.dll   photoshopdva   8.0.0  

             boost_system.dll   photoshopdva   8.0.0  

             boost_threads.dll   photoshopdva   8.0.0  

             cg.dll   NVIDIA Cg Runtime   3.0.00007  

             cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

             CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411

             CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411

             CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478

             dvaaudiodevice.dll   photoshopdva   8.0.0  

             dvacore.dll   photoshopdva   8.0.0  

             dvamarshal.dll   photoshopdva   8.0.0  

             dvamediatypes.dll   photoshopdva   8.0.0  

             dvametadata.dll   photoshopdva   8.0.0  

             dvametadataapi.dll   photoshopdva   8.0.0  

             dvametadataui.dll   photoshopdva   8.0.0  

             dvaplayer.dll   photoshopdva   8.0.0  

             dvatransport.dll   photoshopdva   8.0.0  

             dvaui.dll   photoshopdva   8.0.0  

             dvaunittesting.dll   photoshopdva   8.0.0  

             dynamiclink.dll   photoshopdva   8.0.0  

             ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519

             icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

             icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

             igestep30.dll   IGES Reader   9.3.0.113  

             imslib.dll   IMSLib DLL   7.0.0.154  

             JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012

             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

             libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

             libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

             LogSession.dll   LogSession   7.2.1.3399  

             mediacoreif.dll   photoshopdva   8.0.0  

             MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676

             pdfsettings.dll   Adobe PDFSettings   1.04  

             Photoshop.dll   Adobe Photoshop CC 2014   15.2.2  

             Plugin.dll   Adobe Photoshop CC 2014   15.2.2  

             PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  

             PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54  

             PSArt.dll   Adobe Photoshop CC 2014   15.2.2  

             PSViews.dll   Adobe Photoshop CC 2014   15.2.2  

             SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519

             ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992

             svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

             tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

             TfFontMgr.dll   FontMgr   9.3.0.113  

             TfKernel.dll   Kernel   9.3.0.113  

             TFKGEOM.dll   Kernel Geom   9.3.0.113  

             TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

             updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14

             VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  

             VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  

             WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204

             wu3d.dll   U3D Writer   9.3.0.113  

           

           

           

           

          Required plug-ins:

           

           

             3D Studio 15.2.2 (2014.2.2 x001 x003)

             Accented Edges 15.2.2

             Adaptive Wide Angle 15.2.2

             Angled Strokes 15.2.2

             Average 15.2.2 (2014.2.2 x001 x003)

             Bas Relief 15.2.2

             BMP 15.2.2

             Camera Raw 8.7.1

             Camera Raw Filter 8.7.1

             Chalk & Charcoal 15.2.2

             Charcoal 15.2.2

             Chrome 15.2.2

             Cineon 15.2.2 (2014.2.2 x001 x003)

             Clouds 15.2.2 (2014.2.2 x001 x003)

             Collada 15.2.2 (2014.2.2 x001 x003)

             Color Halftone 15.2.2

             Colored Pencil 15.2.2

             CompuServe GIF 15.2.2

             Conté Crayon 15.2.2

             Craquelure 15.2.2

             Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)

             Crop and Straighten Photos Filter 15.2.2

             Crosshatch 15.2.2

             Crystallize 15.2.2

             Cutout 15.2.2

             Dark Strokes 15.2.2

             De-Interlace 15.2.2

             Dicom 15.2.2

             Difference Clouds 15.2.2 (2014.2.2 x001 x003)

             Diffuse Glow 15.2.2

             Displace 15.2.2

             Dry Brush 15.2.2

             Eazel Acquire 15.2.2 (2014.2.2 x001 x003)

             Embed Watermark 4.0

             Entropy 15.2.2 (2014.2.2 x001 x003)

             Export Color Lookup Tables NO VERSION

             Extrude 15.2.2

             FastCore Routines 15.2.2 (2014.2.2 x001 x003)

             Fibers 15.2.2

             Film Grain 15.2.2

             Filter Gallery 15.2.2

             Flash 3D 15.2.2 (2014.2.2 x001 x003)

             Fresco 15.2.2

             Glass 15.2.2

             Glowing Edges 15.2.2

             Google Earth 4 15.2.2 (2014.2.2 x001 x003)

             Grain 15.2.2

             Graphic Pen 15.2.2

             Halftone Pattern 15.2.2

             HDRMergeUI 15.2.2

             HSB/HSL 15.2.2

             IFF Format 15.2.2

             IGES 15.2.2 (2014.2.2 x001 x003)

             Ink Outlines 15.2.2

             JPEG 2000 15.2.2

             Kurtosis 15.2.2 (2014.2.2 x001 x003)

             Lens Blur 15.2.2

             Lens Correction 15.2.2

             Lens Flare 15.2.2

             Liquify 15.2.2

             Matlab Operation 15.2.2 (2014.2.2 x001 x003)

             Maximum 15.2.2 (2014.2.2 x001 x003)

             Mean 15.2.2 (2014.2.2 x001 x003)

             Measurement Core 15.2.2 (2014.2.2 x001 x003)

             Median 15.2.2 (2014.2.2 x001 x003)

             Mezzotint 15.2.2

             Minimum 15.2.2 (2014.2.2 x001 x003)

             MMXCore Routines 15.2.2 (2014.2.2 x001 x003)

             Mosaic Tiles 15.2.2

             Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)

             Neon Glow 15.2.2

             Note Paper 15.2.2

             NTSC Colors 15.2.2 (2014.2.2 x001 x003)

             Ocean Ripple 15.2.2

             OpenEXR 15.2.2

             Paint Daubs 15.2.2

             Palette Knife 15.2.2

             Patchwork 15.2.2

             Paths to Illustrator 15.2.2

             PCX 15.2.2 (2014.2.2 x001 x003)

             Photocopy 15.2.2

             Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)

             Photoshop Touch 14.0

             Picture Package Filter 15.2.2 (2014.2.2 x001 x003)

             Pinch 15.2.2

             Pixar 15.2.2 (2014.2.2 x001 x003)

             Plaster 15.2.2

             Plastic Wrap 15.2.2

             PLY 15.2.2 (2014.2.2 x001 x003)

             PNG 15.2.2

             Pointillize 15.2.2

             Polar Coordinates 15.2.2

             Portable Bit Map 15.2.2 (2014.2.2 x001 x003)

             Poster Edges 15.2.2

             PRC 15.2.2 (2014.2.2 x001 x003)

             Radial Blur 15.2.2

             Radiance 15.2.2 (2014.2.2 x001 x003)

             Range 15.2.2 (2014.2.2 x001 x003)

             Read Watermark 4.0

             Render Color Lookup Grid NO VERSION

             Reticulation 15.2.2

             Ripple 15.2.2

             Rough Pastels 15.2.2

             Save for Web 15.2.2

             ScriptingSupport 15.2.2

             Shake Reduction 15.2.2

             Shear 15.2.2

             Skewness 15.2.2 (2014.2.2 x001 x003)

             Smart Blur 15.2.2

             Smudge Stick 15.2.2

             Solarize 15.2.2 (2014.2.2 x001 x003)

             Spatter 15.2.2

             Spherize 15.2.2

             Sponge 15.2.2

             Sprayed Strokes 15.2.2

             Stained Glass 15.2.2

             Stamp 15.2.2

             Standard Deviation 15.2.2 (2014.2.2 x001 x003)

             STL 15.2.2 (2014.2.2 x001 x003)

             Sumi-e 15.2.2

             Summation 15.2.2 (2014.2.2 x001 x003)

             Targa 15.2.2

             Texturizer 15.2.2

             Tiles 15.2.2

             Torn Edges 15.2.2

             Twirl 15.2.2

             U3D 15.2.2 (2014.2.2 x001 x003)

             Underpainting 15.2.2

             Vanishing Point 15.2.2

             Variance 15.2.2 (2014.2.2 x001 x003)

             Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)

             Water Paper 15.2.2

             Watercolor 15.2.2

             Wave 15.2.2

             Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)

             WIA Support 15.2.2 (2014.2.2 x001 x003)

             Wind 15.2.2

             Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)

             ZigZag 15.2.2

           

           

          Optional and third party plug-ins:

           

           

             CUR (Windows Cursor) NO VERSION

             Face Control II 2.00

             Fine Touch 3.25

             GREYCstoration NO VERSION

             ICO (Windows Icon) NO VERSION

             Reduce Noise 7.0.0.0

             ScriptListener 13.0

             StarFilter Pro 3 3.0.5.1

             SuperPNG 2.0

             Variations 14.2.1 (14.2.1 x001)

          Plug-ins that failed to load: NONE

          Flash:

             Libraries

             Adobe Color Themes

          Installed TWAIN devices: NONE

          • 2. Re: my 3d dont work on cc14 who do i fix it?
            Nancy OShea Adobe Community Professional & MVP

            Does your laptop meet the system requirements?

            System requirements | Photoshop

            ** 3D features are disabled and some Mercury Graphics Engine enhanced features may not work with less than 512 MB VRAM.



            Nancy O.

            • 3. Re: my 3d dont work on cc14 who do i fix it?
              marshfieldag Level 1

              Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532  x64
              Operating System: Windows 7 64-bit
              Version: 6.1 Service Pack 1
              System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3
              Physical processor count: 2
              Processor speed: 1995 MHz
              Built-in memory: 3894 MB
              Free memory: 1709 MB
              Memory available to Photoshop: 3229 MB
              Memory used by Photoshop: 60 %
              3D Multitone Printing: Disabled.
              Windows 2x UI: Disabled.
              Highbeam: Enabled.
              Image tile size: 128K
              Image cache levels: 4
              Font Preview: Medium
              TextComposer: Latin
              Display: 1
              Display Bounds: top=0, left=0, bottom=900, right=1600
              OpenGL Drawing: Enabled.
              OpenGL Allow Old GPUs: Not Detected.
              OpenGL Drawing Mode: Basic
              OpenGL Allow Normal Mode: False.
              OpenGL Allow Advanced Mode: False.
              AIFCoreInitialized=1
              AIFOGLInitialized=1
              OGLContextCreated=1
              NumGLGPUs=1
              glgpu[0].GLVersion="2.1"
              glgpu[0].GLMemoryMB=1722
              glgpu[0].GLName="Intel(R) HD Graphics"
              glgpu[0].GLVendor="Intel"
              glgpu[0].GLVendorID=32902
              glgpu[0].GLDriverVersion="8.15.10.2189"
              glgpu[0].GLRectTextureSize=4096
              glgpu[0].GLRenderer="Intel(R) HD Graphics"
              glgpu[0].GLRendererID=70
              glgpu[0].HasGLNPOTSupport=1
              glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32"
              glgpu[0].GLDriverDate="20100728000000.000000-000"
              glgpu[0].CanCompileProgramGLSL=1
              glgpu[0].GLFrameBufferOK=1
              glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20  - Intel Build 8.15.10.2189"
              glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1024 ]
              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
              glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
              glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
              glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
              glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
              glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
              License Type: Subscription
              Serial number: 96040980655291092490
              Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
              Temporary file path: C:\Users\Nate\AppData\Local\Temp\
              Photoshop scratch has async I/O enabled
              Scratch volume(s):
                Startup, 448.5G, 374.6G free
              Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
              Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

              Installed components:
                 A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
                 ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
                 adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
                 AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
                 AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  
                 AdobeOwl.dll   Adobe Owl   5.2.4  
                 AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
                 AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  
                 AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
                 AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
                 AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
                 adobe_caps.dll   Adobe CAPS   8,0,0,13  
                 AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
                 ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
                 amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000
                 ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
                 AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
                 AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
                 Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
                 BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
                 boost_date_time.dll   photoshopdva   8.0.0  
                 boost_signals.dll   photoshopdva   8.0.0  
                 boost_system.dll   photoshopdva   8.0.0  
                 boost_threads.dll   photoshopdva   8.0.0  
                 cg.dll   NVIDIA Cg Runtime   3.0.00007  
                 cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
                 CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
                 CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
                 CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
                 dvaaudiodevice.dll   photoshopdva   8.0.0  
                 dvacore.dll   photoshopdva   8.0.0  
                 dvamarshal.dll   photoshopdva   8.0.0  
                 dvamediatypes.dll   photoshopdva   8.0.0  
                 dvametadata.dll   photoshopdva   8.0.0  
                 dvametadataapi.dll   photoshopdva   8.0.0  
                 dvametadataui.dll   photoshopdva   8.0.0  
                 dvaplayer.dll   photoshopdva   8.0.0  
                 dvatransport.dll   photoshopdva   8.0.0  
                 dvaui.dll   photoshopdva   8.0.0  
                 dvaunittesting.dll   photoshopdva   8.0.0  
                 dynamiclink.dll   photoshopdva   8.0.0  
                 ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
                 icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
                 icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
                 igestep30.dll   IGES Reader   9.3.0.113  
                 imslib.dll   IMSLib DLL   7.0.0.154  
                 JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012
                 libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
                 libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
                 libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
                 LogSession.dll   LogSession   7.2.1.3399  
                 mediacoreif.dll   photoshopdva   8.0.0  
                 MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
                 pdfsettings.dll   Adobe PDFSettings   1.04  
                 Photoshop.dll   Adobe Photoshop CC 2014   15.2.2  
                 Plugin.dll   Adobe Photoshop CC 2014   15.2.2  
                 PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  
                 PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54  
                 PSArt.dll   Adobe Photoshop CC 2014   15.2.2  
                 PSViews.dll   Adobe Photoshop CC 2014   15.2.2  
                 SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
                 ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
                 svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
                 tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
                 tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
                 TfFontMgr.dll   FontMgr   9.3.0.113  
                 TfKernel.dll   Kernel   9.3.0.113  
                 TFKGEOM.dll   Kernel Geom   9.3.0.113  
                 TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
                 updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14
                 VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  
                 VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  
                 WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
                 wu3d.dll   U3D Writer   9.3.0.113  


              Required plug-ins:

                 3D Studio 15.2.2 (2014.2.2 x001 x003)
                 Accented Edges 15.2.2
                 Adaptive Wide Angle 15.2.2
                 Angled Strokes 15.2.2
                 Average 15.2.2 (2014.2.2 x001 x003)
                 Bas Relief 15.2.2
                 BMP 15.2.2
                 Camera Raw 8.7.1
                 Camera Raw Filter 8.7.1
                 Chalk & Charcoal 15.2.2
                 Charcoal 15.2.2
                 Chrome 15.2.2
                 Cineon 15.2.2 (2014.2.2 x001 x003)
                 Clouds 15.2.2 (2014.2.2 x001 x003)
                 Collada 15.2.2 (2014.2.2 x001 x003)
                 Color Halftone 15.2.2
                 Colored Pencil 15.2.2
                 CompuServe GIF 15.2.2
                 Conté Crayon 15.2.2
                 Craquelure 15.2.2
                 Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
                 Crop and Straighten Photos Filter 15.2.2
                 Crosshatch 15.2.2
                 Crystallize 15.2.2
                 Cutout 15.2.2
                 Dark Strokes 15.2.2
                 De-Interlace 15.2.2
                 Dicom 15.2.2
                 Difference Clouds 15.2.2 (2014.2.2 x001 x003)
                 Diffuse Glow 15.2.2
                 Displace 15.2.2
                 Dry Brush 15.2.2
                 Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
                 Embed Watermark 4.0
                 Entropy 15.2.2 (2014.2.2 x001 x003)
                 Export Color Lookup Tables NO VERSION
                 Extrude 15.2.2
                 FastCore Routines 15.2.2 (2014.2.2 x001 x003)
                 Fibers 15.2.2
                 Film Grain 15.2.2
                 Filter Gallery 15.2.2
                 Flash 3D 15.2.2 (2014.2.2 x001 x003)
                 Fresco 15.2.2
                 Glass 15.2.2
                 Glowing Edges 15.2.2
                 Google Earth 4 15.2.2 (2014.2.2 x001 x003)
                 Grain 15.2.2
                 Graphic Pen 15.2.2
                 Halftone Pattern 15.2.2
                 HDRMergeUI 15.2.2
                 HSB/HSL 15.2.2
                 IFF Format 15.2.2
                 IGES 15.2.2 (2014.2.2 x001 x003)
                 Ink Outlines 15.2.2
                 JPEG 2000 15.2.2
                 Kurtosis 15.2.2 (2014.2.2 x001 x003)
                 Lens Blur 15.2.2
                 Lens Correction 15.2.2
                 Lens Flare 15.2.2
                 Liquify 15.2.2
                 Matlab Operation 15.2.2 (2014.2.2 x001 x003)
                 Maximum 15.2.2 (2014.2.2 x001 x003)
                 Mean 15.2.2 (2014.2.2 x001 x003)
                 Measurement Core 15.2.2 (2014.2.2 x001 x003)
                 Median 15.2.2 (2014.2.2 x001 x003)
                 Mezzotint 15.2.2
                 Minimum 15.2.2 (2014.2.2 x001 x003)
                 MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
                 Mosaic Tiles 15.2.2
                 Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
                 Neon Glow 15.2.2
                 Note Paper 15.2.2
                 NTSC Colors 15.2.2 (2014.2.2 x001 x003)
                 Ocean Ripple 15.2.2
                 OpenEXR 15.2.2
                 Paint Daubs 15.2.2
                 Palette Knife 15.2.2
                 Patchwork 15.2.2
                 Paths to Illustrator 15.2.2
                 PCX 15.2.2 (2014.2.2 x001 x003)
                 Photocopy 15.2.2
                 Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
                 Photoshop Touch 14.0
                 Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
                 Pinch 15.2.2
                 Pixar 15.2.2 (2014.2.2 x001 x003)
                 Plaster 15.2.2
                 Plastic Wrap 15.2.2
                 PLY 15.2.2 (2014.2.2 x001 x003)
                 PNG 15.2.2
                 Pointillize 15.2.2
                 Polar Coordinates 15.2.2
                 Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
                 Poster Edges 15.2.2
                 PRC 15.2.2 (2014.2.2 x001 x003)
                 Radial Blur 15.2.2
                 Radiance 15.2.2 (2014.2.2 x001 x003)
                 Range 15.2.2 (2014.2.2 x001 x003)
                 Read Watermark 4.0
                 Render Color Lookup Grid NO VERSION
                 Reticulation 15.2.2
                 Ripple 15.2.2
                 Rough Pastels 15.2.2
                 Save for Web 15.2.2
                 ScriptingSupport 15.2.2
                 Shake Reduction 15.2.2
                 Shear 15.2.2
                 Skewness 15.2.2 (2014.2.2 x001 x003)
                 Smart Blur 15.2.2
                 Smudge Stick 15.2.2
                 Solarize 15.2.2 (2014.2.2 x001 x003)
                 Spatter 15.2.2
                 Spherize 15.2.2
                 Sponge 15.2.2
                 Sprayed Strokes 15.2.2
                 Stained Glass 15.2.2
                 Stamp 15.2.2
                 Standard Deviation 15.2.2 (2014.2.2 x001 x003)
                 STL 15.2.2 (2014.2.2 x001 x003)
                 Sumi-e 15.2.2
                 Summation 15.2.2 (2014.2.2 x001 x003)
                 Targa 15.2.2
                 Texturizer 15.2.2
                 Tiles 15.2.2
                 Torn Edges 15.2.2
                 Twirl 15.2.2
                 U3D 15.2.2 (2014.2.2 x001 x003)
                 Underpainting 15.2.2
                 Vanishing Point 15.2.2
                 Variance 15.2.2 (2014.2.2 x001 x003)
                 Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
                 Water Paper 15.2.2
                 Watercolor 15.2.2
                 Wave 15.2.2
                 Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
                 WIA Support 15.2.2 (2014.2.2 x001 x003)
                 Wind 15.2.2
                 Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
                 ZigZag 15.2.2

              Optional and third party plug-ins: NONE

              Plug-ins that failed to load: NONE
              Flash:
                 Libraries
                 Adobe Color Themes
              Installed TWAIN devices: NONE

              • 4. Re: my 3d dont work on cc14 who do i fix it?
                marshfieldag Level 1
                GRAPHICS INFORMATION
                Graphics Product [1]Intel®HDGraphics
                Graphics Driver Version8.15.10.2189
                3D AccelerationYes
                Hardware Transform & Lighting SupportYes
                Video Memory1.7 GB
                Vertex Shader Support4.0
                Pixel Shader Support4.0
                Microsoft DirectX* Version11.0
                • 5. Re: my 3d dont work on cc14 who do i fix it?
                  JJMack Most Valuable Participant

                  Your Display Device driver is five years old "glgpu[0].GLDriverDate="20100728000000.000000-000"" Install a newer one from the Intel web site.

                  • 6. Re: my 3d dont work on cc14 who do i fix it?
                    marshfieldag Level 1

                    When I type in display device driver on intel website all I see is AMT: Intel® AMT SOL Driver for 3 Series Chipset-Based Intel Desktop Boards, AMT: Intel® AMT Driver for Intel Desktop Boards, AMT: Intel® AMT Driver for Intel Desktop Boards which one do I want. Im not very good at know what to choose.

                    • 7. Re: my 3d dont work on cc14 who do i fix it?
                      JJMack Most Valuable Participant

                      That is what you have installed.  You need to find out which Intel HD Graphics you have and find the latest driver for it.  For example  4th generation 528

                       

                      OS: Windows 7 (32-bit)*, Windows 8, 32-bit*, Windows 8.1, 32-bit*

                      1/12/201515.36.14.4080

                      (Latest)DriversDownload

                      Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 64-bit

                      Installs the Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 64-bit version 15.36.14.64.4080 (10.18.10.4080)

                      OS: Windows 7 (64-bit)*, Windows 8, 64-bit*, Windows 8.1, 64-bit*

                      1/12/201515.36.14.64.4080

                      (Latest)DriversDownload

                      Intel® Graphics Drivers for Linux*

                      Availability information on the Intel® graphics drivers for Linux*

                      OS: Linux*

                      8/29/2013--

                      (Latest)DriversDownload

                      Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 64bit

                      Installs the Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 64-bit version 15.36.7.64.3960 (10.18.10.3960)

                      OS: Windows 7 (64-bit)*, Windows 8, 64-bit*, Windows 8.1, 64-bit*

                      10/3/201415.36.7.64.3960

                      (Previously released)DriversDownload

                      Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 32bit

                      Installs the Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 32-bit version 15.36.7.3960 (10.18.10.3960)

                      OS: Windows 7 (32-bit)*, Windows 8, 32-bit*, Windows 8.1, 32-bit*

                      10/3/201415.36.7.3960

                      • 8. Re: my 3d dont work on cc14 who do i fix it?
                        marshfieldag Level 1

                        it says I have a generic graphics driver and wont update my old version

                        • 9. Re: my 3d dont work on cc14 who do i fix it?
                          JJMack Most Valuable Participant

                          What does the Windows Device manager show your display adapter is?

                          Capture.jpg

                          • 11. Re: my 3d dont work on cc14 who do i fix it?
                            JJMack Most Valuable Participant

                            Does any of the properties Details tab  pull down entries give any more information as the which Intel(R) HD Graphics.

                            Capture.jpg