1 Reply Latest reply on Mar 11, 2015 11:53 PM by Anubha Goel

    Missing pdf maker files error.

    jamesh32580941

      I am using Adobe Acrobat 9 Pro.  Just started getting message "pdf maker files missing" while trying to convert an EXCEL file..  I ran the repair that resuted and it did not fix the problem.  Any suggestions?

        • 1. Re: Missing pdf maker files error.
          Anubha Goel Adobe Employee

          Hi jamesh32580941,

           

          Could you please let me know what version of MS Office are you using.

          Is it compatible with Acrobat 9?

          Try converting some other excel file to PDF and check if the same issue persists.

          Have you tried using 'Adobe PDF' printer under File> Print to convert the file into PDF.

          or check in your excel file whether Acrobat PDFMaker Office COM Addin is enabled under 'File> Options> Add-Ins> Manage(COM Add-ins)

           

          Please check and then let me know.

           

           

          Regards,

          Anubha