0 Replies Latest reply on Feb 1, 2015 12:57 PM by roxannew67499076

    When I open lr5 it asks for serial number, but when I type it in and hit enter, it just goes away and does not open.


      I have installed lr5 and used it a couple of times.  I thought I had registered it and everything already.  However, today when I tried to go in, it asked for my serial number, which I input, but when I hit enter it just disappeared and did not open lr.  I cannot get it to open at all.  Please help!