3 Replies Latest reply on Feb 13, 2015 3:41 AM by rémyp75042298

    flash player stops working after restart PC

    rémyp75042298 Level 1

      After see this site for my bug

      https://forums.adobe.com/thread/987370

      reset_fp.zip

      https://forums.adobe.com/servlet/JiveServlet/download/4322988-360026/reset_fp.zip

       

      Download the attached "reset_fp.zip" don't work corretly .

      I have PC with Vista
      please help me

      Rémy perrotte
       
       
       
       
       
       
       
       
       
       








       
       
       
       
       
       
       
       
       
       
       


       

       

       

       


       

       


       

       


        • 1. Re: flash player stops working after restart PC
          rémyp75042298 Level 1

          de rémy

          the bug "Download the attached reset_fp.zip don't work correctly " is with my Internet Explorer 9, with my FireFoxe 34.0 the download work correctly.

          Why doesn't it work with Internet Explorer 9?

           

           

          • 2. Re: flash player stops working after restart PC
            rémyp75042298 Level 1

            https://forums.adobe.com/thread/987370 give:

            We're working on addressing these issues with our installers, but in the meantime these issues can be fixed using the following steps:

             

            1. Install Flash Player
            2. Download the SubInACL Installer from Microsoft
            3. Install SubInACL and note the install location
            4. Download the attached "reset_fp.zip" file and extract it to the SubInACL folder from the previous step.  At this point, subinacl.exe and reset_fp.bat will be in the same folder.  Please note that you might not see the file extensions unless you've made them visible.
            5. If you are on Vista or Windows 7, right click "reset_fp.bat" and select "Run as Administrator".  If you are on XP, please make sure you are using an Administrator level account before double clicking.
            6. You'll see a window appear and text go by, this should only take a few seconds to complete.
            7. If you were unable to install Flash Player in step 1, do so now.
            8. Restart your computer and verify that Flash is working correctly.

             

            My Pc is an Acer ASpire 7730G

            I have Vista "Edition Familiale Premium" 32 bits Service Pack2 an, update of Vista his OK at the date.

            I have Internet Explorer 9 because the nexte version are not compatible with my Vista.

            I have FireFox 35

            I have JRE Java8up31

            I have Karspersky Anti-Virus 2014 (version 2015 not working with Java applet)

             

            My problèm is: at step (e) of the procedure, when execute reset_fp.bat in administrator mode, the result is with many erreurs:

            ______________________________________________________________________________________

            Last Done  : C:\Windows\System32\Macromed
            C:\Windows\System32\Macromed\Common : delete Perm. ACE 1 autorite nt\system
            C:\Windows\System32\Macromed\Common : delete Perm. ACE 0 autorite nt\system
            C:\Windows\System32\Macromed\Common : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Common : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Common : 4 change(s)
            C:\Windows\System32\Macromed\Director : delete Perm. ACE 1 autorite nt\system
            C:\Windows\System32\Macromed\Director : delete Perm. ACE 0 autorite nt\system
            C:\Windows\System32\Macromed\Director : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Director : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Director : 4 change(s)
            C:\Windows\System32\Macromed\Flash : delete Perm. ACE 1 autorite nt\system
            C:\Windows\System32\Macromed\Flash : delete Perm. ACE 0 autorite nt\system
            C:\Windows\System32\Macromed\Flash : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Flash : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Flash : 4 change(s)
            C:\Windows\System32\Macromed\Shockwave 10 : delete Perm. ACE 1 autorite nt\syste
            m
            C:\Windows\System32\Macromed\Shockwave 10 : delete Perm. ACE 0 autorite nt\syste
            m
            C:\Windows\System32\Macromed\Shockwave 10 : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10 : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10 : 4 change(s)
            C:\Windows\System32\Macromed\Common\SwSupport.dll : delete Perm. ACE 1 autorite
            nt\system
            C:\Windows\System32\Macromed\Common\SwSupport.dll : new ace for autorite nt\syst
            em
            C:\Windows\System32\Macromed\Common\SwSupport.dll : 2 change(s)
            C:\Windows\System32\Macromed\Director\M5drvr32.exe : delete Perm. ACE 1 autorite
            nt\system
            C:\Windows\System32\Macromed\Director\M5drvr32.exe : new ace for autorite nt\sys
            tem
            C:\Windows\System32\Macromed\Director\M5drvr32.exe : 2 change(s)
            C:\Windows\System32\Macromed\Director\M5if32.dll : delete Perm. ACE 1 autorite n
            t\system
            C:\Windows\System32\Macromed\Director\M5if32.dll : new ace for autorite nt\syste
            m
            C:\Windows\System32\Macromed\Director\M5if32.dll : 2 change(s)
            C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 autorite nt\
            system
            C:\Windows\System32\Macromed\Flash\activex.vch : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
            C:\Windows\System32\Macromed\Flash\Flash32_16_0_0_296.ocx : delete Perm. ACE 5 a
            utorite nt\system
            C:\Windows\System32\Macromed\Flash\Flash32_16_0_0_296.ocx : delete Perm. ACE 4 a
            utorite nt\system
            C:\Windows\System32\Macromed\Flash\Flash32_16_0_0_296.ocx : new ace for autorite
            nt\system
            C:\Windows\System32\Macromed\Flash\Flash32_16_0_0_296.ocx : 3 change(s)
            C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 1 autorit
            e nt\system
            C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for autorite nt\sy
            stem
            C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)
            C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_16_0_0_296.exe : delete Per
            m. ACE 2 autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_16_0_0_296.exe : new ace fo
            r autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_16_0_0_296.exe : 2 change(s
            )
            C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe : delete Perm. A
            CE 2 autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe : new ace for au
            torite nt\system
            C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe : 2 change(s)
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll : delete P
            erm. ACE 2 autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll : new ace
            for autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll : 2 change
            (s)
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe : delete P
            erm. ACE 3 autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe : delete P
            erm. ACE 2 autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe : new ace
            for autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe : 3 change
            (s)
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_Plugin.exe : delete Pe
            rm. ACE 2 autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_Plugin.exe : new ace f
            or autorite nt\system
            C:\Windows\System32\Macromed\Flash\FlashUtil32_16_0_0_296_Plugin.exe : 2 change(
            s)
            C:\Windows\System32\Macromed\Flash\mms.cfg : delete Perm. ACE 0 autorite nt\syst
            em
            C:\Windows\System32\Macromed\Flash\mms.cfg : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Flash\mms.cfg : 2 change(s)
            C:\Windows\System32\Macromed\Flash\NPSWF32_16_0_0_296.dll : delete Perm. ACE 2 a
            utorite nt\system
            C:\Windows\System32\Macromed\Flash\NPSWF32_16_0_0_296.dll : new ace for autorite
            nt\system
            C:\Windows\System32\Macromed\Flash\NPSWF32_16_0_0_296.dll : 2 change(s)
            C:\Windows\System32\Macromed\Flash\plugin.vch : delete Perm. ACE 2 autorite nt\s
            ystem
            C:\Windows\System32\Macromed\Flash\plugin.vch : new ace for autorite nt\system
            C:\Windows\System32\Macromed\Flash\plugin.vch : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Control.dll : delete Perm. ACE 1 autor
            ite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Control.dll : new ace for autorite nt\
            system
            C:\Windows\System32\Macromed\Shockwave 10\Control.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\dirapiX.dll : delete Perm. ACE 1 autor
            ite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\dirapiX.dll : new ace for autorite nt\
            system
            C:\Windows\System32\Macromed\Shockwave 10\dirapiX.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\DynaPlayer.dll : delete Perm. ACE 1 au
            torite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\DynaPlayer.dll : new ace for autorite
            nt\system
            C:\Windows\System32\Macromed\Shockwave 10\DynaPlayer.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\iml32X.dll : delete Perm. ACE 1 autori
            te nt\system
            C:\Windows\System32\Macromed\Shockwave 10\iml32X.dll : new ace for autorite nt\s
            ystem
            C:\Windows\System32\Macromed\Shockwave 10\iml32X.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Plugin.dll : delete Perm. ACE 1 autori
            te nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Plugin.dll : new ace for autorite nt\s
            ystem
            C:\Windows\System32\Macromed\Shockwave 10\Plugin.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\PluginPing.dll : delete Perm. ACE 1 au
            torite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\PluginPing.dll : new ace for autorite
            nt\system
            C:\Windows\System32\Macromed\Shockwave 10\PluginPing.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Proj.dll : delete Perm. ACE 1 autorite
            nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Proj.dll : new ace for autorite nt\sys
            tem
            C:\Windows\System32\Macromed\Shockwave 10\Proj.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\shockwave_Projector_Loader.dcr : delet
            e Perm. ACE 1 autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\shockwave_Projector_Loader.dcr : new a
            ce for autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\shockwave_Projector_Loader.dcr : 2 cha
            nge(s)
            C:\Windows\System32\Macromed\Shockwave 10\SwInit.exe : delete Perm. ACE 1 autori
            te nt\system
            C:\Windows\System32\Macromed\Shockwave 10\SwInit.exe : new ace for autorite nt\s
            ystem
            C:\Windows\System32\Macromed\Shockwave 10\SwInit.exe : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\SwLogo.bmp : delete Perm. ACE 1 autori
            te nt\system
            C:\Windows\System32\Macromed\Shockwave 10\SwLogo.bmp : new ace for autorite nt\s
            ystem
            C:\Windows\System32\Macromed\Shockwave 10\SwLogo.bmp : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\SwMenuX.dll : delete Perm. ACE 1 autor
            ite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\SwMenuX.dll : new ace for autorite nt\
            system
            C:\Windows\System32\Macromed\Shockwave 10\SwMenuX.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\SwOnce.dll : delete Perm. ACE 1 autori
            te nt\system
            C:\Windows\System32\Macromed\Shockwave 10\SwOnce.dll : new ace for autorite nt\s
            ystem
            C:\Windows\System32\Macromed\Shockwave 10\SwOnce.dll : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras : delete Perm. ACE 1 autorite nt
            \system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras : delete Perm. ACE 0 autorite nt
            \system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras : new ace for autorite nt\system

            C:\Windows\System32\Macromed\Shockwave 10\Xtras : new ace for autorite nt\system

            C:\Windows\System32\Macromed\Shockwave 10\Xtras : 4 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\autodownload.txt : delete Perm.
            ACE 1 autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\autodownload.txt : new ace for a
            utorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\autodownload.txt : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\CBrowser.x32 : delete Perm. ACE
            1 autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\CBrowser.x32 : new ace for autor
            ite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\CBrowser.x32 : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\INetURL.x32 : delete Perm. ACE 1
            autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\INetURL.x32 : new ace for autori
            te nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\INetURL.x32 : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Multiusr.x32 : delete Perm. ACE
            1 autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Multiusr.x32 : new ace for autor
            ite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Multiusr.x32 : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Netfile.x32 : delete Perm. ACE 1
            autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Netfile.x32 : new ace for autori
            te nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Netfile.x32 : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Netlingo.x32 : delete Perm. ACE
            1 autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Netlingo.x32 : new ace for autor
            ite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Netlingo.x32 : 2 change(s)
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Speech.x32 : delete Perm. ACE 1
            autorite nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Speech.x32 : new ace for autorit
            e nt\system
            C:\Windows\System32\Macromed\Shockwave 10\Xtras\Speech.x32 : 2 change(s)


            Elapsed Time: 00 00:00:00
            Done:       38, Modified       38, Failed        0, Syntax errors        0
            Last Done  : C:\Windows\System32\Macromed\Shockwave 10\Xtras\Speech.x32
            LookupAccountName : C:\Windows\System32\Macromed:users 1337 Structure d'ID de sé
            curité non valide.

            Current object C:\Windows\System32\Macromed will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=users=r : Error when checking arguments - C:\
            Windows\System32\Macromed
            LookupAccountName : C:\Windows\System32\Macromed\*:users 1337 Structure d'ID de
            sécurité non valide.

            Current object C:\Windows\System32\Macromed\* will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=users=r : Error when checking arguments - C:\
            Windows\System32\Macromed\*
            LookupAccountName : C:\Windows\SysWow64\Macromed:administrators 1337 Structure d
            'ID de sécurité non valide.

            Current object C:\Windows\SysWow64\Macromed will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=administrators=f : Error when checking argume
            nts - C:\Windows\SysWow64\Macromed
            LookupAccountName : C:\Windows\SysWow64\Macromed\*:administrators 1337 Structure
            d'ID de sécurité non valide.

            Current object C:\Windows\SysWow64\Macromed\* will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=administrators=f : Error when checking argume
            nts - C:\Windows\SysWow64\Macromed\*
            LookupAccountName : C:\Windows\SysWow64\Macromed:users 1337 Structure d'ID de sé
            curité non valide.

            Current object C:\Windows\SysWow64\Macromed will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=users=r : Error when checking arguments - C:\
            Windows\SysWow64\Macromed
            LookupAccountName : C:\Windows\SysWow64\Macromed\*:users 1337 Structure d'ID de
            sécurité non valide.

            Current object C:\Windows\SysWow64\Macromed\* will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=users=r : Error when checking arguments - C:\
            Windows\SysWow64\Macromed\*


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        0


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        0
            LookupAccountName : C:\Windows\SysWow64\Macromed:users 1337 Structure d'ID de sé
            curité non valide.

            Current object C:\Windows\SysWow64\Macromed will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=users=r : Error when checking arguments - C:\
            Windows\SysWow64\Macromed
            LookupAccountName : C:\Windows\SysWow64\Macromed\*:users 1337 Structure d'ID de
            sécurité non valide.

            Current object C:\Windows\SysWow64\Macromed\* will not be processed


            Elapsed Time: 00 00:00:00
            Done:        0, Modified        0, Failed        0, Syntax errors        1
            Last Syntax Error:WARNING : /grant=users=r : Error when checking arguments - C:\
            Windows\SysWow64\Macromed\*
            =========================
            Finished.
            =========================
            Appuyez sur une touche pour continuer...

            _____________________________________________________________________________

             

            An now i cann't install Adobe Flash Player for IE an FireFox.

            The state is mow more bade that the begining.

            At the begining Adobe Flash Player was OK after new installation after an start PC for IE9 an FireFox.

            Now I cann't have a good installation for Adobe Flash Player IE9 an FireFox.

            I see for FireFox: erreur during installation adobe Flash player, cann't  write C\windows\system32\Macromed\Flash\flashplayer.xpt 5 because the autorisation are not correct.

            For Internet Explorer: i not see erreur during download and installation of adobe flash player but, the web site do not see adobe flash player.

             

            Please Help me

            Rémy Perrotte

             

             

             

             

            • 3. Re: flash player stops working after restart PC
              rémyp75042298 Level 1


              The procedure reset_fp.bat associated at subinacl.exe not working correctly with 32 bits VISTA "Edition familial premium" service pack2 french version.

               

              For solve the problem "flash player stops working after restart PC" y have:

              • executed the reset_fp.bat with right click "run as administrator mode"
              • changed manually the security authorizations of my user for Macromed directory and sub directory in C:\windows\system32
              • downloaded Adobe Flash Player save it in my disk and, executed it with right click "run as administrator mode"

              That somebody know a correct reset_fp.bat and subinacl.exe version working with, 32 bits VISTA "Edition familial premium" service pack2 french version?

               

              Rémy

              1 person found this helpful