I recently switched CS6 from my old work computer to my new one (both PCs). InDesign is working on the new computer, but every time I open it, a window pops up and asks me to sign-in. However, when I actually click on the button that says "sign in", I receive an error message telling me I am either not connected to the internet (not true) or that the clock on my computer is wrong (?? also not true). It is now telling me that if I do not sign in within the next 2 days, the program will stop functioning. However, it seems impossible to sign in. You can see the Catch-22 I'm working with. Anyone out there have a solution to this problem? I'm trying to contact Adobe customer support, but that can also be an impossible task at times... Thanks in advance for any advice.
Is the CC Desktop app installed? You should be signing in through that.
It was not installed -- and that appears to have been the solution to my problem! Thank you so much. I spent hours with Adobe customer support yesterday when all I needed was this simple suggestion. You're a lifesaver.