1 Reply Latest reply on Feb 3, 2015 12:10 AM by Mylenium

    Lightroom will not update trial version after subscription is purchased

    ricks69004377

      I bought the CC Photography pack and d/l'ed the updates. Lightroom will not run the Develop Module. Subscription manager want's me to buy it again and then tells me I already bought it.

       

      Lightroom version: 5.7.1 [994254]

      License type: Creative Cloud

      Operating system: Windows 8.1 Home Premium Edition

      Version: 6.3 [9600]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 2.3 GHz

      Built-in memory: 8104.2 MB

      Real memory available to Lightroom: 8104.2 MB

      Real memory used by Lightroom: 237.7 MB (2.9%)

      Virtual memory used by Lightroom: 210.3 MB

      Memory cache size: 22.1 MB

      Maximum thread count used by Camera Raw: 4

      System DPI setting: 120 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080

       

       

      Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7.1

      Library Path: C:\Users\Rick\Pictures\2015_01_03\Eagles at JFK\Eagles at JFK.lrcat

      Settings Folder: C:\Users\Rick\AppData\Roaming\Adobe\Lightroom

       

       

      Installed Plugins:

      1) Behance

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) Leica Tether Plugin

      6) Nikon Tether Plugin

       

      Config.lua flags: None

       

       

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        Device : 416

        Subsystem : 397817aa

        Revision : 6

        Video Memory : 0

      Adapter #2: Vendor : 10de

        Device : 1392

        Subsystem : 397817aa

        Revision : a2

        Video Memory : 7b4

      Adapter #3: Vendor : 1414

        Device : 8c

        Subsystem : 0

        Revision : 0

        Video Memory : 0

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Realtek High Definition Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: Uninitialized

      CardID: 1046

      Direct2DEnabled: false

      GPUDevice: D3D

      MaxTexture2DSize: 8192

      OGLEnabled: true

      Renderer: Intel(R) HD Graphics 4600

      ShaderModel: 11.1

      Vendor: Intel

      VendorID: 32902

      Version: 8086:0416:397817aa:0006