We are using Adobe XI Pro and we are unable to place a signature by "Use an Image" and browse to a .jpeg file and import that in. Is there a factory reset for the settings so that we can get that option back. Seems like the "First time signing" never appears we even tried uninstalling the software and re-installing but still no luck, was wondering if anybody can provide some insight?
You cannot use a jpeg image for signing. The written signature must be within a PDF document. Get a blank sheet of white paper (the brighter the better), and write the signature anywhere on the page. Scan and save the page as a PDF. Now, when you click on Use an Image and select this PDF, you'll see the signature appear in the small preview box. Adobe Acrobat will find the signature on the page and automatically crop it out.
I'm having a problem doing this - I've scanned and saved a few to choose from, and I've been able to do this in the past (when I had just Adobe Reader) but now it freezes every time! Any ideas?