Hello. I had updated my payment information about a week ago. However, I keep getting prompted to update my billing info as my previous CC was declined. The new payment method is MasterCard. I can see that the payment has still not gone through, so I want to make sure that it is processed.
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
I did finally get through to support. However, FYI this forum was suggested by support.