2 Replies Latest reply on Feb 3, 2015 6:25 PM by Geoff the kiwi

    I am trying to buy Lightroom for teachers. I want to submit my proof of ID on the university where I work . I can not get in to the support page where I can fill in the form and submit my scanned ID from the school.

    ellikafrisell

      Hello!

      I have ordered Lightroom for teachers. I have to submit a proof that I work on the music college where I work.

      I get this message in the page :But I can not get into the support portal . I have tried for hours. This web site is crazyy  , and I waited 2 hours today in the phone without getting contact . How can I send this in ? anyone out there?

      @

      Sign in to the Adobe Customer Support Portal using the same Adobe ID used to place the order, and follow directions to submit your copy of your academic identification online. You will be asked to enter your Adobe Store order number, which will be located on the Store Thank You page and your order confirmation e-mail message.