Hello,
I want to activate GPU acceleration for Premiere Pro CC 2014.2 however within project settings the bar is grayed out with 'Mercury Playback Engine Software Only' as the selected option.
I contacted adobe chat support and they got me to do the following:
1. Uninstall Premiere and remove preferences
2. Uninstall all AMD drivers (including the OpenCL driver I installed)
3. Restart my computer
4. Re-install Amd drivers then Premiere.
I also used GPU-Z to determine if my GPU is OpenCl enabled, which it is. (Screenshot: http://puu.sh/fsgBP.png)
None of this worked and my problem is still the same.
Computer specs:
Intel i7-4790 CPU 3.60GHz
16.0 GB RAM (15.8 GB usable)
AMD Radeon R9 290 GPU 4096 MB VRAM
Help pls
