0 Replies Latest reply on Feb 4, 2015 12:59 AM by waterme11on

    AMD GPU acceleration unavailable. (OpenCL)

    waterme11on

      Hello,

      I want to activate GPU acceleration for Premiere Pro CC 2014.2 however within project settings the bar is grayed out with 'Mercury Playback Engine Software Only' as the selected option.

      I contacted adobe chat support and they got me to do the following:
      1. Uninstall Premiere and remove preferences

      2. Uninstall all AMD drivers (including the OpenCL driver I installed)

      3. Restart my computer

      4. Re-install Amd drivers then Premiere.

       

      I also used GPU-Z to determine if my GPU is OpenCl enabled, which it is. (Screenshot: http://puu.sh/fsgBP.png)

       

      None of this worked and my problem is still the same.

       

      Computer specs:

      Intel i7-4790 CPU 3.60GHz

      16.0 GB RAM (15.8 GB usable)

      AMD Radeon R9 290 GPU 4096 MB VRAM

       

      Help pls