1 Reply Latest reply on Feb 4, 2015 7:32 AM by JJMack

    License problem


      hello i have a problem with a license photoshop cs5, is installed only on a PC but if I put on a second pc tells me that is not valid for the installed product. How can I do.

        • 1. Re: License problem
          JJMack Most Valuable Participant

          Go to Adobe.com. Sign in with your userid and password. Then use this link https://www.adobe.com/account/my-products-services.html

          a list of your Adobe products should be retrieved.  When it is displayed click on your CS 5 to retrieve your serial number.  If that is the number that does not work for you.  It may be because you account have two current Activation on record. If this is the cause you need to call Adobe and have them help you with the Activation process. This is a user forum user here do not have access to Adobe Activation servers and database we can not find out anything about your Adobe account.