3 Replies Latest reply on Feb 8, 2015 7:19 AM by A.T. Romano

    How to get 64 bit version for premiere elements 12

    erlingm67462183

      How to get  64-bit version for Premier Elements 12 ? 

      I download from ADMISY site.

      Click on win 64 bit and download it.

      When I try to install ther is a error  this download version is not for 64 bit I have try many times but same result

        • 1. Re: How to get 64 bit version for premiere elements 12
          A.T. Romano Level 7

          erlingm

           

          What is ADMISY site?

           

          How many files are you downloading for the Premiere Elements 12 program - one or two (exe and 7z or one or the other)?

          What are the names of the files that you have downloaded to your computer for install? Have you selected the file names that are for

          the 64 bit and not the 32 bit computer?

           

          Were you already given a purchased serial number?

           

          What computer operating system are you using?

           

          If ADMISY is one of those online company's selling discounted software, you best contact its customer service to iron out

          the details of the download. But, for now, please reply to the questions asked so that we might give you the best possible reply

          to help you interpret what is happening in your situation.

           

          Thank you.

           

          ATR

          • 2. Re: How to get 64 bit version for premiere elements 12
            erlingm67462183 Level 1

            Hello

             

            I have been away some days

            ADMISY is a software partners for Adobe

            I running Win 7 Home Edition

            I have received a card with a code when I bought the program and the I

            download from ADMISY

            Sending serial and installation warning

            PhotoshopElements_12_WWEFDJ.7z

            PhotoshopElements_12_WWEFDJ

            PremiereElements_12_WWEFDJ_win32.7z

            PremiereElements_12_WWEFDJ_win32

            I can not find a 64 bit version of 32-bit or 64-bit version of downloads

            This is information I have

            Best regards

            Erling Magnusson

             

             

             

            2015-02-04 22:33 GMT+01:00 Adobe Forums <forums_noreply@adobe.com>:

             

                How to get 64 bit version for premiere elements 12  created by A.T.

            Romano <https://forums.adobe.com/people/A.T.+Romano> in *Premiere

            Elements* - View the full discussion

            <https://forums.adobe.com/message/7162950#7162950>

             

            • 3. Re: How to get 64 bit version for premiere elements 12
              A.T. Romano Level 7

              erlingm

               

              PremiereElements_12_WWEFDJ_win32.7z

              PremiereElements_12_WWEFDJ_win32

               

              If those are your only choices, then I would contact ADMISY customer service or technical service to determine why no ....win64.7z for the program and ....win64.exe for the Adobe Application Manager or Akamai.

               

              Also, determine if you are overlooking download files from there...file names ending specifically with .win64.7z and .win64.exe.

               

              Please let us know the outcome.

               

              Thank you.

               

              ATR