I purchased Photoshop Elements by accident, can I return it for Premiere Elements? I placed my order a few minutes ago. I realized I had purchased Photoshop Elements by accident when my Premiere Elements trial wouldn't accept my serial. I really hope I can return this licence, please help.
This is not Adobe, rather user to user.
Adobe is the only one to sort out your ordering issues.
Instructions can be found
Typically I suggest going online to Adobe Chat Order to sort out the matter.
Membership, Account, Payment
Payments, Invoices, Orders
If the link does not hold its set then you will need to navigate to the Chat Panel using the above titles as guides.
The two paths to Orders probably ends at the same place.
Please let us know the outcome as your time permits.
Thank you for the quick reply. Im currently waiting on their support chat window. Hopefully I can get some help with this.