I am using Windows 7, Internet Explorer 11,on a Compaq CQ5210F PC. I am trying to download Adobe Flashplayer. When the download process gets to the point where you are supposed to click the Finish button, a message appears underneath the download progress bar, that says, "Newer version already downloaded", which is false. I hit Finish button anyway, and I am shunted to another screen for problem solving, which does not work. Any ideas, suggestions, help from anyone?
Please do the following:
If you are still encountering issues after executing these steps, please post a screenshot of the \Windows\System32\Macromed\Flash (and \Windows\SysWOW64\Macromed\Flash if 64-bit OS) as well as the contents of the FlashInstall.log file (from both directories if applicable).