6 Replies Latest reply on Feb 6, 2015 4:24 AM by Tom Crawford_9876

    "edge animate - exception error" (red box, red type) and app won't open

    Tom Crawford_9876 Level 1


      I'm hoping someone can help me... I'm not quite sure how to go about explaining the situation, but when I try to open Adobe Edge Animate, this "Edge Animate - Exception" error box appears, (please see below) then the program quits unexpectedly. I can't make out what the words say as it has red type on a red background.


      I have Uninstalled the program and reinstalled it, and the same error appears.


      I'm new to this app so I have no clue as to how I go about resolving this issue.


      I hope someone can help me, I know this is brief so please feel free to ask me any further questions.


      Thank you in advance,



      Screen Shot 2015-02-05 at 12.59.40.png