1 person found this helpful
It's always real fun when one company blames the other for "not doing their job." Pointing fingers accomplishes nothing. Really, it's a cheap-shot on the part of Epson. I would ask to speak to that person's supervisor.
In my experience, running Uninstall Photoshop always completely uninstalls Photoshop.
The color cast could also be a bad Epson cartridge, or an incomplete print set-up, given paper type, color choices, PPD chosen, etc.
It might help if you could take screen shots of all the print choices you're making when sending the image to your Epson printer, and post them here.
Thanks for your replay. I do feel the sentiment about the blame game. But oddly the result is consistently off with various settings in a predictable way (now it's magenta. A week ago it was greenish, which disappeared completely after a printer driver change).
I found something called maccs4cleanuputility. I'm doing reinstall now after uninstalling cs4 with it. I will try to print with a new driver after that and let you know how it goes.
I will post the print windows if they come out magenta again...
What are the printer color choices? Are you using ColorSync, or something else?
I don't quite understand the question... I haven't meddled with the printer color so I'd assume it's ColorSync?
The only thing I changed recently was that I had to replace a software for my monitor calibration tool. Would that affect the output of existing files in anyways? How the profiles are handled with mac or the photoshop?
I talked with an Epson tech again today. He insisted that I try a different computer. He thinks there is something wrong with the OS or the CS4 or the way they work together... I will try it with my laptop tomorrow...
Anyone else having color cast issues with Epson printers? I am very frustrated. When it works, it can do magnificent job but...
I believe you can specifically tell the print driver to use ColorSync. If not, it may be allowing the printer to control the color, which could account for the color cast.
(My Epson printer is not online atm, so I can't look directly at all the controls, specifically, for what controls the color.)
Hmm... Could you tell me how to ensure that I'm doing it right?
If you can get to the printer controls, you can sub-menu down to color. If I remember correctly, the choices are (.) Color Sync, and (.) Epson Color (or something like that).
With my old Stylus Photo 2200, I always have to set this before printing anything. And then the color is pretty good (not color-cast). If you let "Epson Color" gain control, you have no idea what color will look like. I imagine it was created to sell tons of Epson printing supplies. I just stick with a known quantity: ColorSync.
I'm sorry I can't be more specific on the workflow, as my Epson 2200 is off-line, as we set up a new computer. I should have it back online in a few days.
1 person found this helpful
Color casts can arise when there are conflicting color management workflows: Photoshop manages color vs Printer manages color.
In your Print screenshot you have Photoshop Manages Color and the warning below " Remember to disable Color Management in the printer dialog box"
Some quotes from Jeff Schewe & Bruce Fraser:
. . . Your final step is to configure the printer driver, while keeping in mind that it has no knowledge of what Photoshop has already done, and Photoshop has no knowledge of what the driver will subsequently do.
....If your image is overly dark with a greenish cast, it’s likely that both the Photoshop color management and your printer driver’s color management settings are turned off, which result in no color management being applied. If the print is too light with a magenta or red cast, it’s likely that the Photoshop and the printer driver’s color management are both turned on.
OK, I'm trying to print with Photoshop managing the color. Both colorsync and epson color refer to printer color management. So I won't be dealing with that here.
Bo LeBeau, yes, the printer color management is turned off.
As you can see in the second screen:
Color mode: off (no color management)
But there is always a possibility somehow some glitch in the combination of the OS 10.7, CS4, driver version and etc. turns it on to give off the color cast? Anyone prints with the combination I have? Are there any known issues with OS 10.7, CS4 printing with Epson 9880?
Thank you for your help.