4 Replies Latest reply on Feb 5, 2015 2:58 PM by Ned Murphy

    Does anyone know how to reconcile (merge) two adobe id accounts?

    williame48986448 Level 1

      I have two Adobe ID accounts and the email address associated with the older one no longer exists. I need to either merge the two accounts, or get the password update link in a different way ( the automated email method doesn't work because that email address is defunct.  I can't get through to Adobe on the chat line as it is always busy.  Anybody have a work-around for updating the old password?

      Or know how to reconcile the two accounts? Here's hoping!  ~Bill