You are only allowed 2 activations, and your last part indicates you have used both... so you need to have Adobe support reset your activation count
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
What version of Premiere Elements and on what computer operating system is it running.
Using Premiere Elements 12 on Windows 7 64 bit, I ran into the same Internet/Clock message and used the following solution to resolve that specific issue.
Please determine if it will work for you.
You need an Internet connection for product installation, for some first time/one time feature activation, and use of Online Services offered by the program. Other
than that you should be able to use the program without an Internet connection.
When you have been going to install Premiere Elements on any of your computers, are you getting a "same purchased serial number on more than 2 of your
computers" message? If not, then there should be no involvement needing contacting Adobe about the use of the same purchased activated serial number on more
than 2 of your computers.
Please review and consider and then let us know the outcome.
Any questions or need clarification, please do not hesitate to ask.
Add On...Just in case note...deactivation and uninstall are two different things...so Help Menu/Deactivate or Sign Out (depending on your version)
and, if necessary, then uninstall using the usual Control Panel route (if Windows).