7 Replies Latest reply on Feb 6, 2015 1:18 PM by Nancy OShea

    DW Why do Pics disappear upon uploading ?

    FranksPlace1

      The page looks fine on my computer but the pictures do not appear on the site file.

        • 1. Re: DW Why do Pics disappear upon uploading ?
          Per Berntsen Adobe Community Professional

          Maybe you have put them in the wrong folder on the remote site.

          File and folder structure on the remote site must be exactly like your local site.

          But it could also be other things, so without a url to your site, it's guesswork.

          1 person found this helpful
          • 2. Re: DW Why do Pics disappear upon uploading ?
            Jon Fritz II Adobe Community Professional & MVP

            There are a number of reasons that could happen...

             

            1. You forgot to upload your images. Uploading a page does not automatically upload the images from DW.

            2. As Per Berntsen mentions, you may have uploaded to the wrong location. Verify your remote root folder in your FTP settings is correct.

            3. You could have a case structure problem. Locally, FILE.html = file.html, on a server those are separate files, a link to one will not give you the other.

            4. Your local site is not set up correctly. Check your code, if you see file:/// in front of your image links, your local site is not set up correctly in DW.

             

            There are more possibilities, but those are the easiest to check without a link

            1 person found this helpful
            • 3. Re: DW Why do Pics disappear upon uploading ?
              FranksPlace1 Level 1

              I apologize for not including more info.

              The site is www.jgs25.com

               

              I just took over the site and am slightly past newbie.

               

              On my computer I have a folder images with the file veterans_2013jpg.

               

              Using DW I insert the file veterans_2013.jpg in the events page.  I upload the events page and upload  picture file. 

              The picture does not show up, just the vet pit alternate.

               

              Thank you for your help.

              • 4. Re: DW Why do Pics disappear upon uploading ?
                Nancy OShea Adobe Community Professional & MVP

                Path to images are all 404 not found on server.  Did you upload these images to your server yet?

                http://www.jgs25.com/events_files/jgslog.gif

                http://www.jgs25.com/events_files/Veterans_2013.jpg

                http://www.jgs25.com/events_files/JGS%2520Award%2520Winner%2520Barbara%2520DeSoto.jpg

                 

                Incidentally, don't use spaces in file or folder names on the web. 

                 

                They revert to %20 entities which can create problems in some browser.  Rename your images without spaces or any special characters from DW's Files Panel.   Also, you should stick with all lower case a-z 1-10 characters as some servers are cAsE sEnSiTiVe.  So uppercase files are not the same as lower case.

                 

                 

                Nancy O.

                • 5. Re: DW Why do Pics disappear upon uploading ?
                  Jon Fritz II Adobe Community Professional & MVP

                  Did you upload just the image, or the folder the image is in?

                   

                  Your remote server directory/file structure needs to exactly match your local site's structure. If you uploaded the page, then the image, but didn't add the images folder, your link won't match the image file location.

                   

                  Your description of the upload process brings to mind another possible issue, you say...

                   

                  "I have a folder images with the file veterans_2013.jpg"

                   

                  Do you mean that locally your image folder is called "images"?

                   

                  If so, you definitely have a directory structure problem, the link to the image on the actual page points to a folder called "events files" as the image's location.

                  • 6. Re: DW Why do Pics disappear upon uploading ?
                    FranksPlace1 Level 1

                    Thank you for the info so far.  I eliminated the events_image and all the

                    pics are in the images folder.

                     

                    It doesn't work yet.

                     

                    Nancy shows I need to have www.jgs25.com as part of the file name.  How do

                    I switch to local so I just have the file name?

                     

                    Still Trying

                     

                    Frank

                    • 7. Re: DW Why do Pics disappear upon uploading ?
                      Nancy OShea Adobe Community Professional & MVP

                      It sounds to me like your Local Site folder is not properly defined in DW.  It should be an exact mirror of your remote server.

                       

                      Your site root in the local Files Panel should resemble this basic structure:

                       

                      YourSite (C://yourSite)

                           index.html

                           about.html

                           contact.html

                           +events_files (images folder)

                                jgslog.gif

                                Veterans_2013.jpg


                      Hope this helps.


                      Nancy O.

                      1 person found this helpful