Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
I have only ever used 1 Creative Cloud account, and that is definitely the paid version..I followed the steps offered, of signing out, restarting and signing into again, but Illustrator still says it has 25 days remaining.. am just putting PS on to see what that says after an installation.. but I suspect it will say "start trial"
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html