I wonder if anyone can help. I have been trying to log onto lightroom mobile on my pc, but i am getting a msg [ your computer dose not appear to be connected to the Internet ] it is connected with wifi but not having any luck. If anyone has experienced the same and knows how to fix it would be great to hear.
We have seen some instances on Windows where a user’s settings do not have TLS support enabled and in this case the user will be unable to connect to certain servers. This can be fixed by:
1. On the Internet Explorer Tools menu, click Internet Options.
2. In the Internet Options dialog box, click the Advanced tab.
3. In the Security category, check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
4. Note It is important to check consecutive versions. Not selecting consecutive versions (e.g. checking TLS 1.0 and 1.2, but not checking 1.1) could result in connection errors.
5. Click OK
Let me know if this helps.
Works now thank you for your prompt reply.
Glad that it's working. -Guido