1 Reply Latest reply on Sep 1, 2015 4:46 PM by nickr93414512

    Fulfilling book title runs forever

    alwweb
      • My laptop has been rebuilt from scratch. 
      • I have copied my original acsm files from by backup to the new install on my laptop.
      • I downloaded and installed Digital Editions 4.0 (I don't know what version was on the computer before it was rebuilt)
      • I registered the computer with my existing ID
      • I try to open one of my books in Digital Editions and the Fulfilling ... Downloading Content ... window appears.  When the green bar almost reaches the end, it hangs.  I have let it run for over 30 minutes and it is still there.
      • This happens for all of my purchased books
      • I am able to load a library epub book successfully.
      • I tried rebooting my computer, but I still get the same results.

       

      I've searched the forums and can't find any answers.